Analyst Trust Safety Operations
Analyst Trust Safety Operations
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Job Description
The Analyst position is a key role within the Operations function at Cint. We are a fastpaced organization and are redefining the online market research industry. Candidates with a cando attitude and a proactive and handson approach to business will thrive in this environment and will be met daily with new opportunities to facilitate the companys growth. Enthusiastic team players will quickly be able to make their mark in our demanding but stimulating environment where creativity initiative and hard work are rewarded. This role is a remote working position and the candidate will be working US EST hours.
Role Purpose and Responsibilities:
Communicate and liaise with different departments to handle incoming requests and quality escalations
Prepare reports and share insights into quality findings as part of quality investigations
Drive and/or be a part of quality programs related to suppliers clients etc
Proactively monitor and track internal data and statistics to identify and troubleshoot unusual spikes/dip in traffic at the supplier client and/or user level
Contribute by sharing inputs towards development of new tools and products
Update product and internal documentation regularly
Explore avenues plan and ideate to improve the overall quality function
Qualifications :
23 years minimum experience in the Market Research service industry
Enterprising curious and enthusiastic to learn new tools and processes
Data Analysis: able to spot patterns and irregularities within data sets of different sizes
Making Order out of Chaos: Highly organized and proactive you are good at keeping on top of your work by tracking and progressing many different tasks at once in a fastpaced busy environment.
Have a commercial bent of mind to understand impact of actions
Team player with the ability to communicate clearly and build strong and trustworthy relationships with different stakeholders
Proficiency in written and oral communication in English
Technical requirements
Techsavvy with proficiency in using MSOffice products key features expertise:
Excel Vlookups
Pivot tables with filtering/formulas/etc
Deduplications checks
Experience in handling Market Research data checks and validation
Ability to manipulate large files
Provide clear concise feedback on data findings
Add suggestions on needed improvements
Knowledge of Sampling criteria and panel handling is a big advantage
Additional Information :
#LIPU1
#LIRemote
Our Values
Collaboration is our superpower
- We uncover rich perspectives across the world
- Success happens together
- We deliver across borders.
Innovation is in our blood
- Were pioneers in our industry
- Our curiosity is insatiable
- We bring the best ideas to life.
We do what we say
- Were accountable for our work and actions
- Excellence comes as standard
- Were open honest and kind always.
We are caring
- We learn from each others experiences
- Stop and listen; every opinion matters
- We embrace diversity equity and inclusion.
More About Cint
In June 2021 Cint acquired Berlinbased GapFish the worlds largest ISO certified online panel community in the DACH region and in January 2022 completed the acquisition of USbased Lucid a programmatic research technology platform that provides access to firstparty survey data in over 110 countries.
Cint Group AB (publ) listed on Nasdaq Stockholm this growth has made Cint a strong global platform with teams across its many global offices including Stockholm London New York New Orleans Singapore Tokyo and Sydney. (www.cint)
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
