Operations Manager (North Carolina)
Operations Manager (North Carolina)
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Job Description
*Please apply on our website at that interviews for this position will begin the week of 5/12.
Leadership & Culture
Model CompostNow s mission values and principles in your leadership and daily actions.
Foster a culture of trust respect accountability and operational excellence.
Collaborate crossfunctionally with internal departments (support people operations) and community partners and vendors.
Drive market performance and execute successfully on the company s operational plan; owns the missteps and successes of the market.
People Management
Directly manage (2) Operations Supervisors and (1216) team members and indirectly oversee (2) shift leads and (18) team members.
Understand the importance of each team member knowing what is expected of them having the tools/resources to do the work and knowing how well they are doing.
Conduct checkins and engage team members to identify needs and opportunities.
Lead onboarding for new hires; ensure all new operations employees are trained equipped and set up in necessary systems.
Partner with People Ops to support recruitment hiring and compliance tasks (e.g. eVerify benefits system access).
Provide ongoing coaching performance feedback and documentation when needed.
Create and manage schedules across multiple functions (Sprinter Heavy Onsite).
Ensure appropriate labor distribution and time off coverage.
Step in to support shifts when needed.
Operational Systems
Drive efficient execution of daytoday operations by ensuring team adoption of tools processes and best practices.
Monitor and improve operational systems across all logistics modes through proactive structural and process improvements.
Look ahead (one to three months) in order to anticipate operational needs beyond the daytoday by planning ahead for seasonal shifts and other changes drawing on SOPs team insights known challenges and best practices.
Maintain and own uptodate SOPs as a living resource; verify systems and processes are being followed correctly and are compliant with company policies laws and other regulations.
Resources Equipment & Facilities
Ensure every team member has the supplies tools and training necessary to do their job.
Maintain and manage inventory systems for tools PPE wearables and supplies.
Oversee preventive maintenance schedules repairs and equipment monitoring.
Ensure safety procedures are followed and hazards promptly addressed.
Manage facility cleanliness organization layout and access controls.
Maintain compliance with all relevant regulations such as local laws OSHA and DOT.
Requirements
Success in This Role Looks Like:
Clear consistent communication across all levels
Effective prioritization and delegation
Strong professional relationships with supervisors and frontline team members built on mutual trust humble curiosity and consistent bidirectional feedback
Quick thoughtful responses to operational issues
Uptodate knowledge of CompostNow systems workflows and equipment
Proactive management of change and growth
A safe wellsupplied and highly functioning operation
Continuous improvement
What You Bring:
Proven leadership experience in logistics operations and team management
Comfort juggling competing priorities and finding solutions under pressure
Ability to coach others give feedback and foster team morale
High attention to detail and strong organizational skills
A growth mindset and willingness to learn every role you manage
Familiarity with fleet routing inventory or timetracking tools is a plus
Benefits
Compensation & Benefits:
Competitive salary ($90000 annually)
Medical Dental Vision Accident Insurance; Short and LongTerm Disability Insurance
Flexible timeoff policy
401k
Employee Assistance Program
Free CompostNow service
Minimum of 3 years experience in a supervisory role involving personnel management Possession of strong leadership and communication skills Ability to interact and make connections with others, with the goal of strengthening team dynamics Coordinating and organizing multiple tasks, people, and priorities Follow through on commitments in a timely manner and routine updates as progress is made towards completion of a task or objective Maintaining high attention to detail as it relates to equipment, personnel, and facilities (upkeep, cleanliness, supply, safety, organization, etc.) Learning CompostNow Operational systems Learning CompostNow Operations positions; ability to perform all Operations job duties Viewing logistical problem solving as a positive challenge Viewing change as a positive constant that brings possibilities and opportunities that didn t previously exist Desired Experience & Skills Success in this role requires attention to detail, commitment to follow through, and ability to instill a sense of support and connection among those reporting to you. We re also looking for someone with: Experience with basic hydraulics and small engine equipment Facility management a plus Forklift Certification a plus CDL class A or B a plus Experience in or desire to learn delivery driving position logistics, route and schedule management, and relevant office and logistics technologies (examples: Google Suite, Microsoft Office, Fleetio, Sentix, Workforce, Deputy, Jolt) Continuous Improvement training a plus
Employment Type
Full Time
Company Industry
Freight and Package Transportation / Transportation / Logistics /
