Senior System Analyst
Senior System Analyst
Posted on :
03-05-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Please Note:
- This is 100% OnSite located at City of Bell California
- Contract Duration: 3 years
- Work Hours: 40 hours per week onsite
Job Overview:
The Senior System Analyst will serve as the primary onsite IT support for the clients infrastructure ensuring systems are running smoothly providing troubleshooting and maintaining network hardware/software. This position is responsible for handson technical support coordination with remote staff and ensuring all IT systems meet the City s needs.
Key Responsibilities:
- Provide handson IT support and troubleshooting for servers workstations mobile devices and other network equipment.
- Manage ArcGIS Online administration including adding/removing users and managing permissions.
- Maintain and update GIS layers such as zoning property details infrastructure and code enforcement.
- Provide mapping support (PDFs hardcopy maps) for City staff.
- Fulfill GIS data requests from internal stakeholders and the public.
- Assist with WebGIS application migration to Experience Builder and provide integration support with OpenGov and other platforms.
- Ensure smooth operation of GIS tools integrated with City systems.
- Ensure the City s IT systems are functioning optimally through regular system monitoring and preventive maintenance.
- Coordinate with remote staff (Systems Engineer) for issue resolution and system management.
- Act as the lead for resolving service tickets and escalating unresolved issues to higherlevel support as necessary.
- Monitor and manage software systems including Office 365 Suite SharePoint Zoom RIMS and others.
- Handle emergency IT issues that arise during normal business hours.
- Work closely with the City s IT team and stakeholders to implement IT improvements.
- Provide training and support for City staff on IT system usage.
Requirements
Required Skills & Qualifications:
- 5 years of experience in IT systems support analysis and troubleshooting.
- Strong knowledge of network infrastructure servers workstations and mobile devices.
- Familiarity with software like Microsoft Office 365 SharePoint and Zoom.
- Excellent problemsolving skills and the ability to resolve technical issues efficiently.
- Strong communication skills for explaining technical issues to nontechnical users.
- Ability to work independently and manage multiple IT priorities effectively.
Preferred Qualifications:
- Bachelor s Degree in Computer Science Information Technology or a related field.
- Relevant certifications such as CompTIA A Cisco CCNA Microsoft Certified Solutions Expert (MCSE) or equivalent certifications are preferred.
Network Infrastructure, SharePoint, CCNA, CompTIA A+, ArcGIS, Office 365
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
