Administrative Assistant - Hospice - Full Time

Job Summary

Supports and is responsible for incorporating into job performance the Frederick Health (FH) mission vision core values and customer service philosophy and adheres to the FH Compliance Program including following all regulatory requirements and the FH Standards of Behavior.

Performs administrative and office support activities for senior level managers or directors. Duties may include fielding telephone calls receiving and directing visitors word processing filing and faxing. Advanced software skills are required as well as Internet research abilities and strong communication skills. May have functional supervision and train lower level support staff.

Example of Essential Functions:

Uses various software applications such as MS Word Excel PowerPoint and ACCESS to type and format correspondences or documents. Prepares presentations statistical reports tables and charts. Creates and maintains databases and spreadsheets.

Performs nonroutine and nonrepetitive administrative support functions such as compiling posting or recording information from a variety of sources that usually involves calculations checking research and verifying information. Functions may include completing forms reports questionnaires and other similar documents.

Proofreads and edits material for grammatical and factual accuracy. Initiates correspondences requiring knowledge of FMH policies and procedures.

Receives departments mail reviews content prioritizes analyzes for direction forwards or redirects and composes response when appropriate.

Appropriately directs calls takes accurate messages or responds to calls by utilizing knowledge of policies procedures and practices.

Operates personal computer to access email and electronic calendar to schedule appointments and meeting rooms.

Enters staff schedules into electronic time and attendance system.

Coordinates activities events special projects and mass mailings with internal and external customers.

May assist with budget compilation preparation and monitoring.

Completes various request forms and purchase orders for office supplies and equipment.

Operates office equipment such as photocopier scanner fax machine and calculator.

Files in alphabetic or numeric order and locates material from files. Develops and maintains confidential or complex files.

May provide functional supervision and train lower level support staff.

Required Knowledge Skills and Abilities:

Advanced proficiency and accuracy in the use of software programs such as MS Word Excel PowerPoint ACCESS and Outlook. May also require knowledge of job/department specific software programs

Excellent communication skills both verbal and written

Strong organizational skills and ability to prioritize and manage multiple tasks

Ability to communicate information and ideas in speaking so others will understand

Ability to understand written sentences and paragraphs in work related documents

Ability to work professionally with a diverse population base

Ability to maintain a high level of confidentiality

Ability to create compose and edit written materials

Ability to analyze and solve problems

Minimum Education Training and Experience Required:

A twoyear college degree or vocational training is preferred;

A minimum of three years prior experience in an office setting; prior healthcare experience is preferred. Additional education may be substituted for experience

Caring for you as you care for the CommUNITY

Frederick Health offers a comprehensive and affordable benefits package. Health Dental and Vision insurance are offered the 1st of the month after 30 days of employment to all employees hired to work at least 20 hours per week and we offer multiple plans to best meet your and your familys needs. Life insurance ShortTerm Income Replacement and LongTerm Disability are employer paid for eligible employees. Frederick Health offers a robust Paid Time Off program for eligible employees. Our 403B retirement plan helps you save for your retirement and includes an employer match to eligible employees. All employees have access to free financial planning sessions. We also offer an educational assistance program to support your education goals as well as an employer paid Employee Assistance Program.

Pay is based on experience skills and education. If position is parttime salary will be prorated based on scheduled hours. The pay range may also vary within the stated range based on specialty if applicable. NonExempt positions may have shift differential and/or Overtime paid if applicable.

Hourly Range: $17.89 $26.32