Administration Officer - Customer Service Full Qualifications
Administration Officer - Customer Service Full Qualifications
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Job Description
MADEC Australias training services are delivered to students in Victoria with a key focus on building skills and supporting the resilience of those in need. The focus of our training services are to support those who are disengaged disadvantaged or are second chance learners to develop their skills and confidence whilst improving their education and employment outcomes through the delivery of industry and regional relevant training. Join us to provide administrative support and operational services to our students study journey from their enrolment to graduation.
Description
About the Job:
We are seeking an experienced administrator to join our Education and Training Administration team based in our Mildura office. Reporting to the State Training Manager your responsibilities will include:
- Handling phone email and public enquiries
- General administration tasks
- Coordinating training projects
- Administering enrolment paperwork and data entry
- Maintaining records in the Student Management System
- Providing highquality administration with excellent communication skills
- Supporting the delivery of funded courses and meeting contractual obligations
- Assisting students and staff as needed
Skills And Experiences
About You:To be successful in this role you must have experience in the following:
- High attention to detail and strong organisational skills
- Ability to work in a fastpaced environment and meet deadlines
- Strong interpersonal and written communication skills
- Ability to work both independently and as part of a team
- Positive attitude and strong work ethic
- Previous RTO experience and/or knowledge of VET systems and government funding is highly regarded
- Intermediate digital skills with proficiency in the Microsoft Office suite
- Working with Childrens and Police Check Clearance required upon commencement
Culture and Benefits
MADEC prides itself on providing a supportive environment with opportunities for personal growth and development.
We also offer:
- Salary Packaging to the value of $15900
- Tax free entertainment expense benefits
- Uniform Allowance
- Check thepotential tax savings you might be entitled toif you were to take up our Salary Packaging benefitby completing the calculator here you will be surprised at the increase in your take home amount!
- Up to 5 weeks annual leave after three years service (eligibility conditions apply)
- Great team culture
- Additional personal leave paid volunteer/charity leave and more!
Want to know more
For more information please contact the State Training Manager onor email you may also visit our webpage to access our career page and find a copy of theposition description for this role.
How to apply
Pease click the Apply button to register your interest.
Joining MADEC means you will join a team of dedicated passionate genuine and responsible professionals who are all driven by the same vision and that is to improve the lives of those in need.
Helping People Addressing Needs Improving Lives
MADECs vision is to improve the lives of those in need and as such we will continue to build a business that reflects the values of empathy genuineness that is ethical passionate and responsible and built on the foundations that everyone is welcome including the First Nations People and those of all ages genders and abilities.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
