Customer Service - Website Solutions - 3000 Welcome Bonus
Customer Service - Website Solutions - 3000 Welcome Bonus
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Job Description
Unlock Your Career Potential
Are you ready to take the next step in your career As a global leader in technology and services we power the brands of tomorrow. With a presence in over 70 countries we help wellknown brands enhance their businesses with innovative technology and integrated solutions. Weve been consistently recognized with accolades like Worlds Best Workplaces Best Companies for Career Growth and Best Company Culture year after year.
If youre ready for growth and inspiration as a Customer Service Representative based in Lisbon Portugal (OnSite) youll play a key role in achieving performance goals across operations while exceeding client expectations. Were dedicated to making a real difference for businesses bloggers and creatives as they build their websites grow their brands and succeed in the digital world.
Career Growth and Personal Development
Your growth matters. Youll receive all the training cuttingedge technology and ongoing support you need to thrive. With real potential for career and personal growth we promote from within in fact around 80 of our managers and leaders have been promoted internally! We also offer free Learning and Leadership Development programs to help you shape your career path.
What Youll Do in This Role
As a Customer Service Representative you will:
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Provide exceptional service through chat email and phone to users.
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Troubleshoot user issues offering effective guidance and solutions.
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Educate users on the platforms features and ensure they get the most out of their websites.
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Collaborate closely with product and development teams to resolve complex technical issues.
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Stay updated on new program features and updates to provide accurate support.
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Gather and relay user feedback to improve the overall user experience.
Your Qualifications
We could be the perfect fit for you if you:
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Have a high level of German (written and oral) and fluent English (B2.
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Bring experience in customer service tech support or a similar role.
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Possess strong communication skills both verbal and written.
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Are techsavvy with a quick ability to learn new software and tools.
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Have excellent problemsolving skills and patience when assisting users.
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Experience with website builders or content management systems is a plus.
If you dont meet every requirement we still encourage you to apply. Were committed to finding the right fit for you whether its this role or another opportunity.
Whats in It for You
We offer a range of benefits designed to fit your lifestyle:
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Fulltime indefinite contracts (negotiable depending on experience and client needs).
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3000 Welcome Bonus.
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Competitive salary and performancebased bonuses.
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Central location in Lisbon Portugal.
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Referral bonuses for bringing a friend.
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Comprehensive paid training on the company and the specific project.
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Career development programs specialized courses and language classes.
Be the Best Version of Yourself!
If this opportunity feels like the perfect next step in your career journey we want to hear from you! Apply today and discover why over 440000 gamechangers globally call us their employer of choice.
We are an Equal Opportunity Employer
Were proud to be united as one global team committed to equal employment opportunities for all candidates. We foster a work environment free from discrimination and harassment and we base our recruitment on business needs job requirements and professional qualifications without regard to race age gender identity sexual orientation religion ethnicity family or parental status national origin disability or any other protected classification under applicable national laws.
Eligibility to Work
In compliance with Portugals law only applicants legally authorized to work in Portugal will be considered for this position.
Language Requirements:
German (Required)
Location Onsite
Av. MediterrneoLisboa Portugal
Employment Type
Full Time
