Credit Controller Fixed Term
Credit Controller Fixed Term
Posted on :
07-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
07-04-2025
Job Description
We are seeking a Credit Controller Collection of clients rental to ensure healthy cash flow and control of all debtor accounts. Maintain good longterm customer and client manager relationships.
DUTIES
DUTIES
Allocations
- Allocations of tenant payments on a daily basis to line items (SAP) per tenant remittances
- Offsetting against line items minimum on weekly basis on unknown items.
- Clearing of matching adjustment items.
- Tenants to use correct account numbers on bank text fields.
- Mispost reversals and reallocation to correct accounts.
Deposits Bank Guarantees / Refunds
- Deposits to be collected within 3 months of being raised.
- Bank guarantee vetting to standard format. Ensuring record in SAP updated and accounts adjusted.
- Expiry report dates checked monthly g/tees to be called on prior to expiry where there are arrears
- Refund of deposit any interest applicable and credit balances due. Investigation of other credit balances and correction thereof.
- Submission of complete Tenant Clearance pack including signed clearance form recon relevant correspondence.
Reporting
- Monthly arrears and tenant deposit reporting ensuring that each tenant with a balance has a current explanation and action plan with timeline. Notes saved in SAP.
- Accurate month end workbench and reporting submitted timeously.
- Internal and external Audit Report investigations and feedback.
- Quarterly bad debt and Adjustment billing workbench and Summary.
- High Risk accounts identified for ECL provision increase.
- Presentation of arrears reports at Owner and Team meetings high level
Collection activities
- Collection of income against achievable targets. 95 overall monthly average to be achieved on the portfolio by year end (excluding deposits outstanding less than 3 months).
- Telephonic collections and follow up on all accounts to successful collection query resolution or hand over to attorneys.
- Regular communication to relevant depts and team members ie Leasing/Property Admin/Facilities on all tenant queries raised and follow up to ensure corrections processed.
- Detailed accurate summarized comments on each case recorded.
- Copy statements Utility readings copies (Infoslips) municipal accounts (increases) as requested. BP update of tenant contact numbers and emails.
- All correspondence responded within 48 hours.
- Meeting agendas understood and fully prepared for
- Reconciliations arrears/disputes analysed and communicated clearly.
- Journals to load legal fees adjust interest approved write offs etc.
- Bad debts are managed in line with the Dunning policy.
- Final demand letters/ breach issued timeously
- Recommendation to summons within policy guidelines. Instruction to attorneys including all supporting documents and signed leases/suretyships.
- Legal account and process followed to finalization. Trial attendance for evidence purposes where needed.
- AODs / reconciliations maintained and followed up in event of default.
- Unpaid Items Follow up of unpaid debit orders and letters to clients. Ensure Finance debit unpaid items and fees.
- Misposts and Reallocations reversals actioned and Finance alerted ito bank reversals due. Mispost journals done where necessary.
- Interest on arrear rental indicator applied in SAP ito lease clause on late payer accounts.
- Interpretation and recommendation of settlement agreements within policy guidelines and follow up in writing. Draft AOD docs to record approved terms. Reconciliations attached to all AOD agreements.
- Tenant records maintained in SAP. Update tenant data (invoice addresses vat numbers emails and contact details) and ensure data integrity. Notes and important documentation saved on each tenant contract.
Growth in Team / Ad Hoc Duties
- Be prepared to learn different skills and take on additional duties within the Credit Management and Centre Team as required.
- Be proactive iro developments to improve processes and delivery.
General
- Employees that devote the whole of their time attention and abilities during business hours to the discharge of their duties and responsibilities towards the company in a professional manner adhering to company policies and procedures according to the code of ethics
- Proactively develops knowledge of Acts governing daily credit management activities and ensures compliance with same.
- Ensure understanding and adherence to the code of ethics company policies and credit policies.
- Be prepared to support the Credit Control team members and back up in need.
- Display appropriate professional behavior at all times
- Ensure good relationships developed and maintained with both internal and external customers.
Requirements
- Minimum of Grade 12 with Accountancy as a subject or equivalent qualification and Credit Management Degree would be an asset / training is beneficial
- 5 years relevant experience in a credit control role
- SAP; MS Office Excel and Word; Outlook
- Contract/Lease Management
- Policies and procedures
- Rent collection
- Debt Collectors Act 1998 FIC Act Legal process knowledge
- Assertive; Competitive Tolerance for Routine; Communication (Fluency in languages appropriate to target client community).
Employment Type
Contract
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