Contract Specialist AFX - BPO - Contract Ops
Contract Specialist AFX - BPO - Contract Ops
Posted on :
08-04-2025
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1 Vacancy
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Job Description
AWS growth is driving a rapid expansion of its contract operations team and has the need for a detailed process orientated individual who will support contract onboarding for our private pricing customers. This will include managing multiple defined processes ensuring data integrity within our systems and communicating frequently with various teams. The successful candidate must be a strong communicator be detail oriented have the ability to manage multiple tasks simultaneously and thrive in a dynamic quickly changing environment.
AWS has a strong culture of datadriven decisionmaking requiring timely accurate and actionable intelligence that delivers significant business value. Private pricing contracts help deliver business value by ensuring all custom terms are captured and documented appropriately. This is a wonderful opportunity to help build a process to better service our customers while ensuring all private pricing contracts are operationalized efficiently and accurately.
Key job responsibilities
Own the process of onboarding Support for private pricing customers including the enablement of AWS Support facilitating communication between key parties and implementation of agreements into contract management systems.
Act as a resource for inhouse reporting including operational volume forecasts pipeline summaries and metric tracking
Utilize system data to draft indepth custom pricing contracts
Actively participate/drive process and system improvements
Proactively identify and implement data improvements enhancements and system customization that meet business requirements
Retrieve and analyze data using Excel Salesforce and other data management/BI systems
Proactively identify and implement operational improvements enhancements and system customization that meet business requirements
Communicate effectively across all related channels to ensure transparency of process
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.
Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
About Sales Marketing and Global Services (SMGS)
AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small and midmarket accounts to enterpriselevel customers including public sector.
Bachelors Degree
2 years of relevant professional experience
1 years of experience in contract creation/review very comfortable with contractual verbiage
1 years Business analysis and functional experience with quantitative analytical and organizational skills
Intermediate Excel skills (Pivot Tables VLookups)
Experience using Salesforce
Experience supporting sales and/or tech teams
Strong verbal/written communication and data presentation skills including an ability to effectively communicate with both business and technical teams
Experience working with custom private pricing contracts
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $51100/year in our lowest geographic market up to $109300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
AWS has a strong culture of datadriven decisionmaking requiring timely accurate and actionable intelligence that delivers significant business value. Private pricing contracts help deliver business value by ensuring all custom terms are captured and documented appropriately. This is a wonderful opportunity to help build a process to better service our customers while ensuring all private pricing contracts are operationalized efficiently and accurately.
Key job responsibilities
Own the process of onboarding Support for private pricing customers including the enablement of AWS Support facilitating communication between key parties and implementation of agreements into contract management systems.
Act as a resource for inhouse reporting including operational volume forecasts pipeline summaries and metric tracking
Utilize system data to draft indepth custom pricing contracts
Actively participate/drive process and system improvements
Proactively identify and implement data improvements enhancements and system customization that meet business requirements
Retrieve and analyze data using Excel Salesforce and other data management/BI systems
Proactively identify and implement operational improvements enhancements and system customization that meet business requirements
Communicate effectively across all related channels to ensure transparency of process
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.
Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
About Sales Marketing and Global Services (SMGS)
AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small and midmarket accounts to enterpriselevel customers including public sector.
Bachelors Degree
2 years of relevant professional experience
1 years of experience in contract creation/review very comfortable with contractual verbiage
1 years Business analysis and functional experience with quantitative analytical and organizational skills
Intermediate Excel skills (Pivot Tables VLookups)
Experience using Salesforce
Experience supporting sales and/or tech teams
Strong verbal/written communication and data presentation skills including an ability to effectively communicate with both business and technical teams
Experience working with custom private pricing contracts
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $51100/year in our lowest geographic market up to $109300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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