Assistant Specialist Business Data Services
Assistant Specialist Business Data Services
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Job Description
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Were looking for someone who has these abilities and skills:
Required Skills and Abilities:
Excellent knowledge of Linux fundamentals and platform administration.
Proficiency in ITIL fundamentals and production support processes.
Robust skills in shell programming or scripting.
A minimum of an Undergraduate University Degree in Computer Science or related fields with relevant years of experience
Extensive experience in Support focused roles (analytics specialist or engineer) and one or more areas of Data Management & support.
Distinctive problemsolving and analytical skills combined with robust business acumen.
Thought leader in implementing best practices in Production Support.
Experience/knowledge of Microservices R Programming Language Python and Azure cloud.
Experience with SQL Databricks Document Databases SQL Databases & SQL DW Analytics is good to have.
Experience/Understanding of systems integration and developer support tools Azure DevOps CICD pipelines Release Management Configuration Management Automation.
Demonstrates a level of experience/ability to influence and understand business problems in technical terminology and able to liaise with staff at all levels in the organization.
Excellent writing skills with the ability to create clear requirements specifications and documentation for data systems.
Previous experience leading small teams with a mix of onshore/offshore colleagues.
Desired Skills and Abilities:
Knowledge of R programming language or Python is a plus.
Experience with Posit products (Workbench & Connect) is advantageous.
Understanding of microservicebased architecture is a plus.
Familiarity with Azure Cloud and Elastic ELK (Logging and Monitoring) is beneficial.
Excellent problemsolving skills and attention to detail.
Effective communication and collaboration abilities.
AXA XL the P&C and specialty risk division of AXA is known for solving complex risks. For midsized companies multinationals and even some inspirational individuals we dont just provide re/insurance we reinvent it.
How By combining a comprehensive and efficient capital platform datadriven insights leading technology and the best talent in an agile and inclusive workspace empowered to deliver top client service across all our lines of business property casualty professional financial lines and specialty.
With an innovative and flexible approach to risk solutions we partner with those who move the world forward.
Learn more at axaxl
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender sexual orientation age ethnicity and origins marital status religion disability or any other protected characteristic.
At AXA XL we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. Thats why we have made a strategic commitment to attract develop advance and retain the most diverse workforce possible and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. Its about helping one another and our business to move forward and succeed.
- Five Business Resource Groups focused on gender LGBTQ ethnicity and origins disability and inclusion with 20 Chapters around the globe
- Robust support for Flexible Working Arrangements
- Enhanced family friendly leave benefits
- Named to the Diversity Best Practices Index
- Signatory to the UK Women in Finance Charter
Learn more at axaxl/aboutus/inclusionanddiversity. AXA XL is an Equal Opportunity Employer.
Sustainability
At AXA XL Sustainability is integral to our business strategy. In an everchanging world AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 202326 Sustainability strategy called Roots of resilience focuses on protecting natural ecosystems addressing climate change and embedding sustainable practices across our operations.
Our Pillars:
- Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems the foundation of a sustainable planet and society are essential to our future. Were committed to protecting and restoring nature from mangrove forests to the bees in our backyard by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
- Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather increasing temperatures and rising sea levels cause both social inequalities and environmental disruption. Were building a net zero strategy developing insurance products and services and mobilizing to advance thought leadership and investment in societalled solutions.
- Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. Were training our colleagues engaging our external partners and evolving our sustainability governance and reporting.
- AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them known as AXA XLs Hearts in Action programs. These include our Matching Gifts program Volunteering Leave and our annual volunteering day the Global Day of Giving.
For more information please see axaxl/sustainability.
Assistant Specialist Digital Data Development
Gurgaon/ Bangalore India
AXA XL offers risk transfer and risk management solutions to clients globally. We offer worldwide capacity flexible underwriting solutions a wide variety of clientfocused loss prevention services and a teambased account management approach. AXA XL recognizes data and information as critical business assets both in terms of managing risk and enabling new business opportunities. This data should not only be high quality but also actionable enabling AXA XLs executive leadership team to maximize benefits and facilitate sustained dynamic advantage. Our Innovation Data and Analytics (IDA) organization is focused on driving innovation by optimizing how we leverage data to drive strategy and create a new business model disrupting the insurance market. This role is part of the Digital Data Dev Division within the Digital Transformation vertical of IDA and will be responsible for different aspects not limited to Data Production Support business stakeholders engagement for usage & problem resolutions Product migrations and platform/data product rollouts performance stability & reliability.
DISCOVER your opportunity
What will your essential responsibilities include
Technical and functional support for various data solutions owned and managed by IDA organization.
Analyze and mitigate risks (technical or otherwise) about Data solution delivery timelines quality stability performance and adherence to best practices in a Production environment.
Robust focus on ownership of issues from reporting to their resolution.
Provide topclass production support and ensure data solutions service level commitments (SLAs) are met or exceeded.
Demonstrate proactive communication with Business users Development Technology Support and Delivery Teams and Senior Management.
Technically lead other Production Support Resources and act as a technical SME for end users regarding Application/Product issues or inquiries.
Provide daytoday management of the product support services and ensure smooth operation of the Production Systems.
Work in the Follow the Sun support model providing crossteam support coverage across Digital Data Dev division responsibilities.
Remains flexible to support the digital data dev responsibilities by providing cross team support coverage.
Monitor various critical processes and overall health reports (performance and functional) of production and preproduction environments.
Monitor routine system configuration changes & upgrades.
Oversee the development and maintenance of system support documentation and processes.
Ensure application availability time to a target SLA and participate in BC/DR exercises.
Ensure that all policies standards and best practices are followed and kept up to date.
Timely and accurate completion of emergency Production fixes in a manner that is auditable testable and maintainable.
Ensure any platform fixes are consistent with Architecture design and specifications.
Achieve & maintain the highest business customer confidence and net promoter score (NPS).
You will report to Scientist Production Support within Digital Data Division.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
