Centre Manager

This is a really exciting time to join our Halfords Garage Services team. You will be working at one of our new Fusion centres; it will be upgraded with the latest facilities to lead the way in providing a firstclass customer experience and a great working environment where youll play a pivotal role in driving the centres success. Supported by an Assistant Manager and Workshop Controller youll lead a team of around 11 with skilled technicians and customer services advisors to deliver a seamless service.

per annum

Average uncapped bonus of 10800 per year (with potential to earn more)

5 days a week

Earn extra with our refer a friend scheme T&Cs Apply.

To be a success in this role:

Youll have a track record of achieving success with teams working to give customers a fantastic experience. Accountable for the day to day running of your Centre for maximising profit and minimising loss in this role youll really come into your own.

Delivering excellence will be woven through everything that you and your team do both in terms of quality standards and results.

Youre no stranger to efficiency and will optimise workforce scheduling ensuring maximum capacity in the Centre to meet customer demand. Alongside this with your analysis of customer metric and Centre performance data youll lead your team to deliver against and exceed sales margin and profit targets.

Along with:

• Experience of exceeding customer metrics targets through effective management

• Experience of delivering coaching/training in the moment to colleagues

• Management experience including managing capability and performance

• Experience of developing colleagues through delivery of technical training

• A track record of success in delivering against sales targets

• Experience of meeting compliance standards across Health and Safety and quality

• Excellent communication skills verbally and in writing

• Experience of labour force scheduling with proven time management skills

• IT proficient with experience of using Microsoft packages including Word Excel and ideally PowerPoint with the aptitude to learn inhouse systems

• A current full valid driving licence

We know that everyone has different priorities at different stages of their lives so we offer a wide range of rewards and benefits. As well as holiday and contributory pension you can expect to enjoy:

• 25 off most of our products in Halfords Retail stores and online

• Amazing discounts of up to 50 on your garage bills at Halfords Autocentre

• Discount on Halfords Breakdown Cover with bike cover as standard for all annual policies

• At least 25 colleague discount at Tredz

• Life assurance

• Uniform

• Discounts on everything from groceries and shopping through to holidays insurance days out restaurants and more

• Employee assistance programme offering free independent confidential support and counselling 24 hours a day seven days a week

• Fantastic Trade Price Bike Scheme buy one bike per year from a rangeof bikes which have been significantly reduced

• Option to join our Sharesave scheme: save to purchase shares at a 20 discount

• Cycle2Work scheme

• Wagestream a financial planning app that gives you more control over your pay. Access up to 30 of your pay as you earn it and save automatically from your salary to build a rainyday fund for the future

• Health Cash Plan claim cash back towards your healthcare costs and get access to health and wellbeing services

Were in an exciting chapter rapidly growing our business with a focus on motoring services and electric mobility. Were the UKs leading retailer of motoring and cycling products and services and the UKs largest vehicle service maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria Wed encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. Were an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.