Account Manager with French fixed-termtemporary contract

Account Manager with French

Location: Warszawa/Wrocaw

Hybrid model: 2 days office/3 days remote

Let us introduce you the job offer by EY GDS Poland a member of the global integrated service delivery center network by EY.

The opportunity

The GDS Account Manager in GDS is primarily responsible to work with the with account leadership to support the planning and implementation of the account activation strategy. The GDS AM will closely work with the Global Client Service Partner (GCSP) and Client Executive (CE) to drive global account activation; drive account management excellence; sales and program management; and account communications & administration and will perform all the activities that doesnt require client proximity. He / She ensures that all locations and Service Lines (SL) of the firm are actively engaged around our global accounts and that we deliver Exceptional Client Service (ECS) in all internal and external encounters. This role will be aligned to GCSP / CE / account team and will be based in a nonclient proximate location.

Your key responsibilities

Account Management & Acceleration Support:

• Implement global Account Activation Center of Expertise (CoE) strategy methodology and processes at Account level

• Codevelop account strategy working with account leadership and drive global of account plan

• Support account team in driving service line planning activity and account integration

Sales and Program Management:

• Coordinate the pursuit process for opportunities working closely with key partners

• Own and manage the Client Relationship Management (CRM) process

• Manage the account pipeline process and drive discipline across global team

Information and Knowledge Management:

• Administrative Support Meeting scheduling and any other administrative tasks

• Global Sector/Industry Identify market trends and EY insights

• Build and manage a repository of team information (i.e. MSA Rate Card SOW templates onboarding documents team process documents qualifications etc. and guide team on how to access and use

Marketing Management:

• Development and of account marketing plan to include

• Distribution of thought leadership and/or event invites to relationships targets

• Alumni relations

Communications and Administration:

• Serves as subject matter expert for all information related to the account

• Leverage EY resources to support the account

• In consultation with account leadership manages Account specific events identifies and leverages targeted thought leadership

Analytical/Decision Making Responsibilities:

• May be required to make decisions on behalf of Partners to expedite results

• Influences without direct authority frequently providing coaching and input to a high level of firm leadership

Skills and attributes for success

• Project Management experience building and managing project plans

• Reporting very good knowledge of Excel

• Presentation/Analysis experience building .ppt presentations or discussion documents to explain a strategy process or relationship history; experience using .xls to analyze data for purpose of generating insights on trends within data set

• Professional maturity to confidently interact with Account Partners. Demonstrate a level of assertiveness authority while communicating with the Senior Stakeholders and ability to articulate the view points in a succinct manner

• Communication Demonstrate effective communication at levels of the organization. Understand the nuances ability to listen effectively have a global mindset and operate effectively across borders inclusively

• Consultative demonstrated ability to approach problems and/or projects through effective question/answer techniques to identify needs/issues/desired outcomes and propose solutions to meet needs/issues/desired outcomes

• Emotional Intelligence demonstrated understanding of different working/personality styles and appreciation of need to flex approach and message to effectively engage

• Networking demonstrated ability to create networks within a company and use the networks to navigate across an organization for purpose of getting information to answer questions that arise across account

• Ambiguity personality that is conducive to highly unstructured environments and situations

• Entrepreneur/Proactive behaviors desire to make the role their own and to create opportunity areas to involve themselves in daytoday operations

To qualify for the role you must have

4yearsworking in a professional services firm delivering operational enablement service to teams in different geographies plus previous sales marketing business development experience would be preferable

Ideally youll also have

Account Management and data reporting skills

• Exposure to tools like Tableau PowerBi etc.

• Credible experience working in a fastmoving clientdriven environment

Technologies and Tools:

• Microsoft 365 Products Apps and Services

• Experience using Procurement portals (i.e. SAP Fieldglass or Ariba)

What we look for

• A Team of people with commercial acumen technical experience and enthusiasm to learn new things in this fastmoving environment

• A professional with strong interpersonal skills confidence maturity & ability to build strong client relationships

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across ten locations Argentina China Hungary India the Philippines Poland Sri Lanka Mexico Spain and the United Kingdom and with teams from all EY service lines geographies and sectors playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS you will collaborate with EY teams on exciting projects and work with wellknown brands from across the globe. Well introduce you to an everexpanding ecosystem of people learning skills and insights that will stay with you throughout your career.

Continuous learning:Youll develop the mindset and skills to navigate whatever comes next.

Success as defined by you:Well provide the tools and flexibility so you can make a meaningful impact your way.

Transformative leadership:Well give you the insights coaching and confidence to be the leader the world needs.

Diverse and inclusive culture:Youll be embraced for who you are and empowered to use your voice to help others find theirs.

About EY

EY Building a better working world

EY exists to build a better working world helping to create longterm value for clients people and society and build trust in the capital markets.

Enabled by data and technology diverse EY teams in over 150 countries provide trust through assurance and help clients grow transform and operate.

Working across assurance consulting law strategy tax and transactions EY teams ask better questions to find new answers for the complex issues facing our world today.

If you can demonstrate that you meet the criteria above please contact us as soon as possible.

The exceptional EY experience. Its yours to build.

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