Supervisor Dispatch - Heavy Haul Transport - Chandler AZ
Supervisor Dispatch - Heavy Haul Transport - Chandler AZ
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$ 58796 - 79463
1 Vacancy
Job Description
Join our group of passionate team players committed to providing the best level of service for our clients in a rewarding environment.
WHO WE ARE:
Founded in 1950 Empire Cat is a worldrenowned Caterpillar dealer and a top private company in Arizona.We are a thirdgeneration familyowned company with over 3700 employees across 30 locations throughout Arizona Nevada and portions of Eastern California.We are a diverse group of people but we all share an inspiring vision toBE THE BEST.That vision is achieved by our individual commitments to work hard and live our core values every day.
WHAT WE OFFER:
- Competitive Pay
- Vacation & Sick Leave
- Medical/Dental/Vision
- 401(k)
- Tool Discounts/Tool Insurance
- Technical Training & Professional Development Classes
- And More
JOB DETAILS:
Shift
1st/Day Shift
Location
InOffice
Schedule
Schedule to be provided by leader.
Salary Range
$58796 $79463 Per Year
JOB SUMMARY:
Perform duties of the dispatcher for Empires assigned work area. Use discretion and judgment to solve client disputes and dispatch system problems. Professionally assist clients to enhance a positive service image within the department. Determine shipment delivery and pickup priorities. Oversee scheduling transport shipments and meet delivery commitments. Assist in the most efficient use of drivers and equipment. Maintain cost control for overtime and expenses. Maintain the proper mix of company and for hire trucks on the road at all times.
ESSENTIAL FUNCTIONS:
- Oversee dispatching of Empire trucks locally statewide branchstore and/or nationally for assigned work area.
- Assign tractors and trailers according to the type of load point of origin and destination.
- Oversee drivers activities and offer assistance as needed.
- Ensure the staff is on task with their duties. Oversee the expenses and recovery of the permits and escorts.
- Oversee the communications between the clients and drivers for assigned work area.
- Maintain control over the outside hauling expenses and recovery.
- Assist in quoting hauls and overseeing the client billing ensuring the billed amount equals the quoted amount.
- Keep track of all hauls that cannot be performed by EMPIRE and the reasons why.
- Continue to keep current with the transportation industry. Seek additional knowledge of value to enhance operating proficiency.
- Know and recognize state licensing and registration laws and insurance requirements.
- Maintain communication with the shop personnel and know what equipment is available for service.
- Helps maintain safety and compliance records such as Daily Vehicle Inspections and Annual Inspections.
- Assign loads responsibly.
- Communicate with clients to schedule loads.
- Communicate Empires safety policies and expectations.
- Create an environment of ownership and personal accountability where each person is responsible and accountable for their performance.
- Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies procedures and standards.
ADDITIONAL RESPONSIBILITIES:
- Maintain communication with the shop personnel. Know what equipment is available for service.
- Perform other duties assigned by management.
- Communicate with clients to schedule loads.
- May assist permit & escort coordinator.
- Work within and promote corporate values.
KNOWLEDGE SKILLS AND ABILITIES:
- Must have pleasant effective interpersonal and written communication skills.
- Must be able to understand and effectively manage the transportation dispatching process.
- Must be able to read interpret understand and use technical and contractual trucking related documents including rate schedules and regulations for transporting parts and machines.
- Must be able to professionally direct and train assigned personnel.
- Must be able to meet all safety requirements for applicable safety policies and use of all required safety equipment.
- Ability to maintain consistent attendance.
EDUCATION AND EXPERIENCE:
- Previous experience dispatching and managing a dispatch office.
- Minimum of 5 years of Heavy Haul driving experience.
- Extensive experience interpreting understanding and using transportation documents.
- Experience in ordering Oversize/Overweight permits and escorts.
- Valid CDL Drivers license.
- Must be able to communicate (speak read comprehend write) in English.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job the employee is regularly required to sit use hands and talk or hear.
- The employee frequently is required to stand walk reach with hands and arms climb or balance and stoop and kneel.
- The employee is occasionally required to lift and/or move up to 50 pounds.
- Specific vision abilities required by this job include close vision distance vision peripheral vision and ability to adjust focus.
- This position is designated as a SafetySensitive Position. A SafetySensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job the employee is occasionally exposed to moving mechanical parts high precarious places and outside weather conditions.
- The employee is occasionally exposed to wet and/or humid conditions extreme cold and extreme heat.
- The noise level in the work environment is usually office moderate.
DISCLAIMER:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. The roles and objectives of this job do not include setting corporate policy and does not constitute a managing agent of the company.
Empire Southwest is an equal opportunity employer. We evaluate applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran status and other legally protected characteristics. The Know Your Rights Poster is available here:
The pay transparency policy is available here:
Pay Transparency Nondiscrimination PosterFormatted
Empire is committed to working with and providing reasonable accommodation to individuals with disabilities. If because of a medical condition or disability you need a reasonable accommodation for any part of the employment process please call us atoremail usand let us know the nature of your request and your contact information.
Empire Southwest is an EEO/Affirmative Action Employer
Safety Respect Integrity Teamwork Excellence Stewardship Astonishment
Other details
- Job Family102 Managers
- Pay TypeSalary
Required Experience:
Manager
Employment Type
Full-Time
