Accounting Specialist - Help Desk - Technology Information Services
Accounting Specialist - Help Desk - Technology Information Services
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Job Description
1.0 FTE on a 260 day work calendar
Location: Albany OR
Competitive salary and benefits package
If you are interested in this position you can:
Apply at are most interested in finding the best candidate for the job; that candidate may be the one who comes from a less traditional background. We would encourage a candidates application even if they dont believe they meet every one of the qualifications described. If you are unsure whether you meet the qualifications of this position or how this would be determined please feel free to contact Human Resources atto discuss your application.
ACCOUNTING SPECIALIST HELP DESK Technology & Information Services
Classification: Classified 260 day calendar
Reports to: Controller
FLSA Status: NonExempt
POSITION OVERVIEW
The Accounting Specialist Help Desk is part of a K12 Business Services Team delivering comprehensive system support to our agency and school districts all over the state of Oregon. As part of this team the Accounting Specialist will assist K12 Local Education Agencies (LEAs) in technical accounting issues arising from using School ERP Pro powered by Infinite Visions through various mediums utilizing the Help Desk ticket system and escalating client problems to higherlevel technicians. They provide excellent customer support for School ERP Pro software in alignment with department/client service level agreements.
QUALIFICATIONS
- Associates degree in accounting computer science information technology or a related field or equivalent experience.
- Bachelors degree in accounting preferred.
- Experience supporting software users in person or on the phone.
- Basic understanding of computer database development and use.
- Basic knowledge of generally accepted accounting principles including accounting processes general ledger management and financial reporting.
- Experience providing accountingrelated support such as assisting users with softwarebased ledger reconciliation transactions or reporting in a large Enterprise Resource Planning (ERP) software.
- Demonstrated experience with other software tools such as Microsoft Office.
- Highly developed written and oral communication and public speaking skills.
- Demonstrated experience in organization and management of documents file versions etc.
- Such alternatives to certain above qualifications may apply as deemed appropriate by the Superintendent and/or Board of Directors.
GENERAL INFORMATION
This position has the following expectations and prerequisite abilities.
- Promotion of equity and diversity in all settings and understanding and commitment to antiracists principles.
- Maintain a high level of confidentiality in accordance with HIPAA FERPA and adherence to the competent and ethical educator practices.
- Maintain compliance with state and federal laws governing all aspects of our agency including ORS OAR IDEA FOIA and CIPA.
- Exceptional prioritization of tasks timely completion of work assignments ability to take the initiative and work independently with minimal supervision.
- Demonstrates respectful flexible and effective teambuilding skills of cooperation communication and active participation.
- Present self and LBL in a professional manner including: in oral and written communication professional disposition when working with others and maintaining professional dress standards.
- Ability to understand and follow oral and written directives find requested data and present in userfriendly formats for internal and public distribution.
- Maintain regular attendance at work. Be punctual in meeting deadlines attending meetings and following schedules.
- Utilize teleservice platform to provide services to educators students and district staff as directed.
- Ability to lift carry at least 25 pounds.
- Ability to sit for extended periods of time in a work setting.
ESSENTIAL FUNCTIONS
This is not necessarily an exhaustive or allinclusive list of responsibilities skills and duties associated with this position. The supervisor of this position may modify this list at any time its deemed necessary.
- Provide customer support by responding accurately in a timely and effective manner to issues.
- Assist districts with accountingrelated inquiries within Infinite Visions including navigation of ledgers financial transactions and reporting tools.
- Respond to calls and support tickets from district staff needing guidance on accounting processes within Infinite Visions.
- Provide user support for general ledger reconciliation account coding and financial reporting within the system
- Define problems collect data establish facts and draw valid conclusions to resolve or escalate issues.
- Document functions and processes related to the use of education software.
- Stay current with statewide educational technology initiatives and work closely with stakeholders as they provide targeted professional development to help districts with their data needs.
- Troubleshoot assign and/or escalate tickets in the agencys ticketing system.
- Develop training curricula and conduct formal training sessions covering assigned applications; conduct informal training as requested; develop recorded video training and software assistance tools.
- Develop specifications for small to mediumsized projects.
- Organize and write systems documentation aimed at the proper reader levels.
- Provide enduser support for the agency its component districts and other clients.
SALARY AND BENEFIT INFORMATION
- Salary and benefit information shown are based on fulltime employment 1.0 FTE) based on the current school year
- Placement on the Linn Benton Lincoln ESD Classified salary schedule will be commensurate with applicants qualifications relevant training and experience
- Linn Benton Lincoln ESD will provide an Insurance CAP to assist with health dental and vision insurance premiums
- Employer paid PERS holidays sick leave and personal days are also provided
- Employer paid Life Insurance 1 x annual salary
- Employer paid Basic AD&D and Long Term Disability
- May qualify for a Cell Phone/Data Stipend
Health Insurance
Oregon Educators Benefit Board (OEBB) provides insurance to school and education service district employees
- Includes medical dental vision & prescription insurance
- Monthly premium deducted pretax
- LBLESD contributes a monthly CAP/Pool to help offset insurance cost
- Health Savings Accounts for high deductible plans
- Flexible Spending Accounts
Carriers offered are:
- Moda
- Kaiser
- Willamette Dental Group
Retirement
- PERS Public Employee Retirement System
- For more information visit:
- LBLESD pays the 6 employee contribution on behalf of each employee
Personal Leave
- Up to 24 hours
Sick Leave
- Up to 96 hours (prorated based on work calendars less than 260
- Sick Leave Bank
- Employees may opt to donate one day of sick leave to become a member of the Sick Leave Bank
- Members may request leave from the sick leave bank in the event of a catastrophic illness or injury
Doctor Appointment Leave
- Up to 3 hours per month
Professional Development Opportunities
- LBLESD hosts a variety of training classes
- First Aid/CPR classes offered onsite
- Includes workshops and conferences
Reasonable accommodations for the application and interview process will be provided upon request and as required in accordance with the Americans with Disabilities Act of 1990. Individuals with disabilities may contact Human Resources atfor additional information and assistance.
Linn Benton Lincoln ESD is an Equal Opportunity/Affirmative Action employer.
Qualifying veterans and disabled veterans may obtain preference by submitting with their completed application a copy of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215 or a letter from the US Dept. of Veterans Affairs indicating receipt of a nonservice connected pension as verification of eligibility. Disabled Veterans must also submit a copy of their veterans disability preference letter from the Dept. of Veteran Affairs unless the information is included in the DD Form 214 or 215.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
