IT Intern

We begin with dreams. Dreams drive our motivation. Dreams are our future. The worlds dreams peoples dreams our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality.

All for dreams. Dreams challenge and the NidecGroup will continue to meet the challenge. For the worlds and peoples tomorrows; the worlds first the worlds best technologies and products; we will continue our part in creating a better society.

Job Summary

Job Description

Strategy & Planning

• Assist in developing longterm strategies and capacity planning for meeting future hardware and corporate technology needs.

• Aid in development of business continuity and disaster recovery plans maintain current knowledge of plan executables and respond to crises in accordance with business continuity and disaster recovery plans.

• Document current procedures and processes

Acquisition & Deployment

• Conduct research on and make recommendations for hardware products in support of procurement and development efforts.

Operational Management

• Identify and deliver required hardware service levels according to company policies.

• Liaise with and provide training and support to end users and staff on equipment operation and other issues.

• Install configure test maintain monitor and troubleshoot end user and network hardware peripheral devices printing/scanning devices presentation equipment and other products.

• Where required install configure test maintain monitor and troubleshoot associated end user software and networking software products.

• Perform onsite analysis diagnosis and resolution of complex hardware problems for a variety of end users and recommend and implement corrective solutions including offsite repair as needed.

• Receive and respond to incoming calls pages and/or emails regarding hardware problems.

• Maintain an inventory of all monitors keyboards hard drives modems printers scanners and other peripheral equipment.

• Maintain an inventory of all routers switches bridges server boxes cabling and other networking equipment.

• Document instances of hardware failure repair installation and removal.

• Maintain uptodate knowledge of hardware and equipment contracts and supervise contractbased installations.

• If necessary liaise with thirdparty support and equipment vendors.

• Recommend schedule and perform hardware and peripheral equipment improvements upgrades and repairs.

• Position will support all Leroy Somer America (LSA) locations.

Position Requirements

Formal Education & Certification

• Computer Science Information Technology or Management Information Systems major

• Minimum GPA of 3.0

Knowledge & Experience

• Comprehensive handson hardware troubleshooting experience.

• Ability to operate tools components and peripheral accessories.

• Able to read and understand technical manuals procedural documentation and OEM guides.

• Ability to conduct research into hardware products and issues as required.

Personal Attributes

• Effective interpersonal skills and relationshipbuilding skills.

• Strong written and oral communication skills.

• Ability to present ideas in userfriendly language.

• Understanding of the organizations goals and objectives.

• Selfmotivated and directed.

• Keen attention to detail.

• Analytical and problemsolving abilities.

• Able to prioritize and execute tasks in a highpressure environment.

• Experience working in a teamoriented collaborative environment.

• Strong customerservice orientation.

Work Conditions

• Sitting for extended periods of time.

• Dexterity of hands and fingers to operate a computer keyboard mouse hand and power tools and to handle other computer components.

• Lifting and transporting of heavy to moderately heavy objects such as computers and peripherals.

Additional Job Details

Equal Employment Opportunity and Affirmative Action at Nidec
Nidec is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age gender gender identity sexual orientation race color genetic information religious creed national origin physical or mental disability protected veteran status or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant please visit the following website: Soliciting

Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Preapproval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.