Collections Specialist
Collections Specialist
Posted on :
08-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
08-04-2025
Job Description
Collections Specialist
This is a remote role.Candidates must already live in the United States. #LIRemote
Applicants must be authorized to work for ANY employer in the United States.
Novisa sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa (H1B or Student visa) at this time.
At Lexipol our mission is to create safer communities and empower individuals on the front lines with marketleading content and technology. Our topnotch team works closely with law enforcement fire EMS corrections and local government professionals to tailor our solutions to better address todays challenges and keep first responders coming home safely at the end of each shift.
Working at Lexipol means making a difference day in and day out.
The Work
The Lexipol O2C (Order to Cash) team is responsible for billing customer collections and cash application. We are responsible for generating timely and accurate invoices ensuring collection of monies owed by customers and the timely and accurate application of these remittances to accounts receivable. We provide regular and ad hoc operational KPIs and reports as well as communications to internal stakeholders.
The Collections Specialist is responsible for managing and analyzing accounts to ensure timely payment of outstanding invoices. This role focuses on account analysis identifying trends in delinquency resolving disputes and collaborating with internal teams to improve collections strategies. The ideal candidate is detailoriented possesses strong analytical skills and has experience in accounts receivable management.
This is done through working in these areas:
Preferred Experience:
Target Outcomes/ Target Results
Employee Value Proposition
The Environment
Duties listed are not intended to be exhaustive or exclusive; other duties may be assigned. Management retains the discretion to add to or change the duties of the position at any time.
Compensation and Benefits
Lexipol offers a competitive base salary monthly quarterly or annual incentive and a comprehensive benefits package including 401(k) with Company match and a flexible paid time off plan.
Targeting $25/hour plus annual bonus.
About Lexipol
Lexipol empowers first responders and public servants to best meet the needs of their residents safely and responsibly. We are the experts in policy training and wellness support committed to improving the quality of life for all community members. Our solutions include statespecific policies online learning behavioral health resources grant assistance and industry news and information offered through the websites Police1 FireRescue1 EMS1 Corrections1 and Gov1. Lexipol serves more than two million public safety and government professionals in over 12000 agencies and municipalities. For additional information visit www.lexipol.
Lexipol Is an Equal Opportunity Employer (EOE)
Lexipol LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race color religion gender national origin age sex pregnancy disability sexual orientation gender identity or expression veteran status genetic information or any other nonjobrelated characteristic. Lexipol complies with applicable federal state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including hiring placement promotion termination layoff recall transfers leave of absence compensation and training. #LIAD1
This is a remote role.Candidates must already live in the United States. #LIRemote
Applicants must be authorized to work for ANY employer in the United States.
Novisa sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa (H1B or Student visa) at this time.
At Lexipol our mission is to create safer communities and empower individuals on the front lines with marketleading content and technology. Our topnotch team works closely with law enforcement fire EMS corrections and local government professionals to tailor our solutions to better address todays challenges and keep first responders coming home safely at the end of each shift.
Working at Lexipol means making a difference day in and day out.
The Work
The Lexipol O2C (Order to Cash) team is responsible for billing customer collections and cash application. We are responsible for generating timely and accurate invoices ensuring collection of monies owed by customers and the timely and accurate application of these remittances to accounts receivable. We provide regular and ad hoc operational KPIs and reports as well as communications to internal stakeholders.
The Collections Specialist is responsible for managing and analyzing accounts to ensure timely payment of outstanding invoices. This role focuses on account analysis identifying trends in delinquency resolving disputes and collaborating with internal teams to improve collections strategies. The ideal candidate is detailoriented possesses strong analytical skills and has experience in accounts receivable management.
This is done through working in these areas:
Account Analysis & Reconciliation
- Analyze customer accounts to identify overdue balances and discrepancies.
- Conduct root cause analysis on outstanding receivables and recommend corrective actions.
- Monitor trends in late payments and provide reports to management with insights and recommendations.
- Proactively follow up on pastdue invoices via phone email and written communication.
- Investigate and resolve customer billing disputes to facilitate timely payment.
- Develop relationships with customers to enhance communication and payment resolution.
- Work closely with sales and customer service teams to address account issues.
- Maintain accurate and uptodate records of collection efforts and account statuses.
- Generate and analyze aging reports to track outstanding balances and drive collection strategies.
- Provide periodic reports on collection performance and customer payment behaviors.
- Identify inefficiencies in the collections process and propose improvements.
- Assist in developing policies and procedures to enhance collections effectiveness.
- Support automation initiatives related to accounts receivable and collections.
- Undergraduate degree in Business Accounting Finance or related field
- Proficiency in English: Candidates must demonstrate the ability to speak read and write in English at an intermediate or advanced level to effectively communicate with international clients and team members.
- Minimum of 2 years of experience in collections responsible for managing at least 600 accounts
- Experience with ERP/accounting software (e.g. SAP Oracle or NetSuite) and proficiency with Microsoft Excel
- Ability to work independently as well as motivated to assist the accounting team
- Extreme attention to detail. You must be able to multitask and efficiently get through routine task daily
- Excellent organizational and time management abilities with the ability to prioritize tasks effectively
- Clear and professional communication and negotiation skills to liaise with both internal and external stakeholders
Preferred Experience:
- Salesforce
- Experience collecting from government entities
Target Outcomes/ Target Results
- Improve Accounts Receivable (A/R) Aging & Reduce PastDue Balances
- Ensure timely collection of outstanding invoices to maintain healthy cash flow and minimize aged receivable
- Enhance Account Analysis & Reconciliation Efficiency
- Improve accuracy and efficiency in analyzing accounts to identify discrepancies and reduce disputes
- Support Process Improvement & Compliance
- Implement best practices and automation to optimize collections processes.
- Increase Collections Efficiency & Customer Responsiveness
- Accelerate payment resolution and improve customer engagement for prompt payments.
Employee Value Proposition
- Invest yourself in excellent performance and be developed and mentored accordingly.
- The Order to Cash team is a highperformance team focused on supporting internal and external stakeholders with timely and accurate billing and collections information.
- The workload and commitment of our team is best suited to individuals looking for fastpaced deadline oriented challenging and varied assignments.
- With a focus on continuous improvement there are a lot of opportunities to be creative and make a difference in how we optimize our processes.
The Environment
- The Order to Cash team is highly productive and works with urgency every day to serve the needs of our internal and external customers.
- We collaborate closely together to find solutions to problems.
- We are dedicated to each member of the team maximizing their potential.
- We regularly work on systems implementations and process improvements as the business continues to grow and evolve.
- We praise our team members for their great work and celebrate successes together.
Duties listed are not intended to be exhaustive or exclusive; other duties may be assigned. Management retains the discretion to add to or change the duties of the position at any time.
Compensation and Benefits
Lexipol offers a competitive base salary monthly quarterly or annual incentive and a comprehensive benefits package including 401(k) with Company match and a flexible paid time off plan.
Targeting $25/hour plus annual bonus.
About Lexipol
Lexipol empowers first responders and public servants to best meet the needs of their residents safely and responsibly. We are the experts in policy training and wellness support committed to improving the quality of life for all community members. Our solutions include statespecific policies online learning behavioral health resources grant assistance and industry news and information offered through the websites Police1 FireRescue1 EMS1 Corrections1 and Gov1. Lexipol serves more than two million public safety and government professionals in over 12000 agencies and municipalities. For additional information visit www.lexipol.
Lexipol Is an Equal Opportunity Employer (EOE)
Lexipol LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race color religion gender national origin age sex pregnancy disability sexual orientation gender identity or expression veteran status genetic information or any other nonjobrelated characteristic. Lexipol complies with applicable federal state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including hiring placement promotion termination layoff recall transfers leave of absence compensation and training. #LIAD1
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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