drjobs Customer Relationship Associate Mumbai

Customer Relationship Associate Mumbai

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1 Vacancy
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Job Location drjobs

Thane - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Customer Relationship Associate

Location: Thane Mumbai
Experience: Minimum 2 Years
Mode:Onsite Fulltime Permanent
Company: Environmental Services / Sustainability

Role Overview:

We are looking for a dynamic and customeroriented female candidate for the role of Customer Relationship Executive. The ideal candidate will play a key role in ensuring customer satisfaction and will serve as the bridge between our company and our valued customers.

Key Responsibilities:

  • Serve as the primary point of contact for customers ensuring a seamless postsales experience.
  • Provide handson guidance and support to customers on application usage and product features.
  • Address and resolve customer queries promptly and professionally.
  • Build strong relationships with customers to ensure continued satisfaction and retention.
  • Coordinate with internal teams to ensure smooth service delivery.
  • Gather customer feedback and work towards continuous improvement in service quality.


  • Requirements

  • Minimum 2 years of experience in customer relationship management or customer support.
  • Excellent communication and interpersonal skills.
  • Ability to handle customers with empathy patience and professionalism.
  • Proficiency in using mobile or webbased applications and guiding users through them.
  • Strong problemsolving abilities and a customerfirst mindset.
  • Fluency in English is required; proficiency in Marathi is preferred but not mandatory.

    NOTE: Only female candidates are required.

    Apply now at:





  • Benefits

  • Be a part of a purposedriven organization promoting sustainability and ecoconscious living.
  • Opportunity to make a positive impact on the environment and society.
  • Collaborative and inclusive work environment.
  • Growth and learning opportunities in a dynamic startup culture.



  • Required Experience:

    IC

    Employment Type

    Full-Time

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