Spanish speaking Customer Support Advisor
Spanish speaking Customer Support Advisor
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Location: Porto Portugal
Role: Spanish speaking Customer Support Advisor
Salary: basic gross p/m Euro 1000 (paid 14x p/a) 7.23 net Euro per working day food voucher
Working hrs: 40 hrs p/week rotational TBC
Relocation: flight reimbursement subsidised room in company apartment in Lisbon for rent of 280 euro p/m
The Company
Our client is a global outsourcing partner - they currently operate in over 35 different countries worldwide. For their multilingual hub in the beautiful city in Porto they are looking to recruit fluent Spanish speakers to joing their international customer support team.
The Role
Are you passionate about providing exceptional support and fluent in Spanish and English Join a global tech support team in Lisbon where you'll assist users from around the world in navigating innovative digital products.
- Respond promptly to incoming customer inquiries via email and chat.
- Provide clear and accurate solutions ensuring a high-quality support experience.
- Follow established Standard Operating Procedures (SOPs) to handle issues efficiently.
- Escalate complex cases appropriately maintaining smooth communication flow.
- Consistently meet performance metrics such as SLAs and quality benchmarks.
- Engage in regular coaching training and performance reviews to continuously enhance support standards.
Requirements
- Fluent Spanish and English
- Previous Customer Support experience desired
- Excellent communication skills
- Ability to multi-task and attention to details
About Talingual
As a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV identifying your strengths as a candidate discussing your preferences with you preparing you for interviews and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way. See more at
Employment Type
Full Time
