Operations Manager
Operations Manager
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$ 95000 - 105000
1 Vacancy
Job Description
Tishman Speyer creates vibrant destinations and dynamic environments that inspire innovation and connected communities. As a diversified developer operator and investment manager of toptier real estate in 33 markets across the globe our business choices are driven by the belief that real estate should unlock human potential. Tishman Speyers diversified portfolio spans market rate and affordable residential communities premier office properties and retail spaces industrial facilities and mixeduse campuses. We create stateoftheart life science centers through our Breakthrough Properties joint venture and foster innovation through our strategic proptech investments. By combining global perspective with local expertise and a personalized approach we are able to anticipate our customers evolving needs. We were the first real estate company to introduce assetwide amenity services through our ZO platform and the first traditional real estate company to create its own flexible space and coworking brand Studio.
Since our founding in 1978 Tishman Speyer has acquired developed and operated 522 properties totaling 218 million square feet with a combined value of over $129 billion (U.S.. Tishman Speyer currently has approximately $68 billion in assets under management including iconic properties such as Rockefeller Center in New York City The Springs in Shanghai TaunusTurm in Frankfurt and Mission Rock in San Francisco.
The Position:
The Operations Manager will report to the Senior Property Manager and be based in the Class A property Hearst Tower in Midtown Manhattan. S/he will be responsible for ensuring smooth daytoday operations for the building with the goal of providing the highest quality service experience to establish and foster longterm customer relationships. The successful candidate will be organized have an eye for detail and a passion for customer service.
Key Responsibilities:
Hospitality / Leadership:
Lead the Property Management support and Maintenance teams to provide a bestinclass customerfocused experience throughout the property
Maintain customer relationships including hospitality and traditional operations management
Understand customer business needs and leverage our platform to solve their real estate challenges
Review lease proposals and facilitate space tours for prospective customers
Coordinate unique ZO. event programming with a focus on creating and maintaining a community atmosphere
Assist the General Manager to drive overall amenity engagement
Lead a crossfunctional team to ensure all corporate objectives policies and standards are met
Develop direct reports through mentoring. Identify growth potential and set objectives to achieve career advancement
Operations:
Develop the annual operating budget and capital plan and present to internal stakeholders and partners
Financial reporting for profit and loss variances quarterly reforecasting and investor reports
Oversee management of thirdparty maintenance contractors to ensure compliance with contractual obligations
Facilitate prebuilt and landlordbuilt customer spaces
Supervise all base building capital and major repair and maintenance projects; track and manage finances for projects
Assist the Property Management team with projects and communication
About You:
Qualifications:
3 years of experience in a similar role within real estate industry
Bachelors degree required (with a focus on real estate preferred)
Financial experience including costs budgets service contracts and arrears
Proficient in Microsoft Office or equivalent
Ability to travel between floors and buildings to effectively communicate with the team and customers
Critical Competencies for Success:
Experience leading a multilayered team
Takes initiative and is a proactive leader always focused on continuous improvement
Excellent interpersonal verbal and written communication skills
Strong organizational and project management skills
Passion for working with people creating amazing experiences and leading with a hospitality mindset
Eager to be a part of a fastpaced and dynamic work environment
*Onsite presence is required for this position.
The base compensation range for this role is $95000 to $105000. This role is also eligible for a discretionary annual bonus as well as access to our comprehensive medical dental and vision insurance life and disability insurance 401(k) plan (with matching contributions) wellness benefits and all other benefits afforded to fulltime Tishman Speyer employees. This base range reflects a number of factors including but not limited to relevant experience skill sets and/or licensure required of an individual in this particular role. The base range is also specific to members of Tishman Speyers New York team as weve considered factors specific to this geography.
Tishman Speyer is deeply committed to creating and maintaining a diverse workforce which promotes different views and perspectives. We expect our leaders and employees alike to champion diversity and inclusion practices. Tishman Speyer has several employee affinity and interest groups that provide employees opportunities to develop professional relationships across the business and identify opportunities for development and advancement. We are proud to be an Equal Opportunity Employer and treat all applicants for employment equally based upon jobrelated qualifications and without regards to race color age sex sexual orientation gender identity gender expression marital status military or veteran status national origin disability religion or any other characteristics protected by law.
Tishman Speyer is an equal opportunity affirmative action employer and administers all personnel practices without regard to race color religion sex national origin sexual orientation gender identity or expression disability protected veteran status or military status or any other category protected under applicable law. Tishman Speyer is committed to taking affirmative steps to promote the employment and advancement of minorities women persons with disabilities and protected veterans.
Please click here to review all EEO policies notices and relevant posters.
Please click here to review EVerify Information.
Disability Assistance Tishman Speyer is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Companys career webpage as a result of your disability. You may request reasonable accommodations by sending an email to
Required Experience:
Manager
Employment Type
Full-Time
