Service Contract Specialist
Service Contract Specialist
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Job Description
Sandvik Mining and Rock Solutions
Service Contracts Specialist Milton Qld & Perth WA
Our Company and Culture
Sandvik Mining and Rock Solutions is a globally recognized leader in supplying equipment tools parts service and technical solutions for the mining and construction industries. As a business area within the Sandvik Group we are proud to employ approximately 44000 people across more than 150 countries.
Our commitment to sustainability is unwavering and we conduct business in a responsible and ethical manner. Our core values prioritize safety above all else and we always operate with consideration for the environment and the communities in which we work. Our commitment to integrity and building relationships based on honesty respect and trust is paramount.
We recognize that our strength lies in diversity and we are committed to fostering a workplace that values inclusion fairness and respect. We are an Equal Opportunity employer and welcome applications from individuals of all backgrounds including women and Aboriginal and Torres Strait Islander people.
Join us at Sandvik where we are dedicated to delivering excellence and innovation in the mining and construction industries.
The role
As a Service Contracts Specialist this role will be the backbone of Sandviks strategy to expand and enhance the service contracts across Australia. Partnering closely with key internal stakeholders this role is instrumental in crafting and executing strategies that boost the market share and profitability of Sandvik.
The Service Contracts Specialist will exceed customer expectations by delivering topnotch support and solutions while also developing cuttingedge business reporting processes to track and optimise service contract profitability. This role is designed to make a tangible impact by thriving in a fastpaced environment.
Areas of responsibility
- Drivesafety as a business advantage andintegrateit into our offerings.
- Measureservice contract profitability against business case commitments.
- Developandmaintaintemplates and tools for business cases and profitability.
- Ensurebusiness casesmeetfinancial metrics andobtainnecessary approvals.
- Assistindevelopingtender responses for aftermarket service contracts.
- Validatecontract scope and financials with expert guidance.
- Ensuresound business cases with documented approvals before customer discussions.
- Draftsales presentations proposals and contracts aligned with business capabilities.
- Maintainstandard and customerspecific templates for sales materials.
- Providesupport for the Category Manager during leave or high workload periods.
- Alignall activities with company values and policies
Your profile
Youre a powerhouse in the heavy equipment and mining industry with a knack for Ground Engaging and Wear products. Your technical qualifications and sharp commercial sense drive valuebased aftermarket success.
Youre a customer service champion master of time management and data analysis wizard proficient in Microsoft Office and CMMS workflow management. With high emotional intelligence you thrive under pressure and excel in selfmanaged crossfunctional roles.
Agencies need not apply.
To be eligible for this role you must have the right to live and work in Australia. Please note that as part of our recruitment process you will be required to successfully complete a preemployment medical assessment.
What we offer
Join us for an exciting career with endless opportunities! Our company offers a variety of benefits that will make you eager to start your next adventure.
Work from the comfort of your own home with our flexible work arrangements and take advantage of our Employee Benefits Program which includes options for salary sacrifice. Youll also receive a superannuation contribution of 13 on top of your earnings giving you added peace of mind for your future.
As a part of our team youll be eligible for our Company Performance Bonus scheme recognizing your hard work and dedication to the companys success. Plus our Length of Service Recognition program highlights our commitment to our employees and rewards their loyalty.
We understand the importance of worklife balance and provide paid parental leave to support our employees and their families. Our company also offers training and development opportunities to help you grow your skills and reach your career goals.
Sandvik is proud to be a Work180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees you can view our policies and benefits on the Work180 website.
Recruitment and Talent Manager
Sam Lingman
Required Experience:
Unclear Seniority
Employment Type
Full-Time
