Customer Service Representative
Customer Service Representative
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Overview
Bags a Metropolis company is an artificial intelligence company for the real world. We use computer vision to enable checkoutfree parking experiences. So theres no fumbling with tickets machines apps or credit cards. You just drive in and drive out.
We are the largest parking network in America with over 23000 employees powering mobility at over 4000 locations across North America and Europe.
Today we are reinventing parking. Because its important its everywhere and impacts everyone. Tomorrow we will power checkoutfree experiences anywhere you go to make the everyday experiences of living working and playing remarkable giving us back our most valuable asset time.
You will...
Rynns Luggage a member of the Baggage Airline Guest Services family is seeking a Customer Service Associate to join our fantastic team! We are the industry leader in luggage replacement for airline customers. With over 35 years of experience we offer a competitive salary with fulltime benefits.
Our hours of operation are 8am5pm allowing you to have an optimal work/life balance.
The position requires a resultsdriven individual capable of interacting with a wide variety of people.
You will contact customers via phone and email to discuss concerns and questions. The position requires social poise warmth and friendliness while interacting with consumers who require your expertise.
Responsibilities include:
- Ability to learn products and airline regulations of claim processing
- Ability to actively listen and identify customers needs
- Ability to problem solve and find resolutions to a variety of customers concerns
- Work well in a dynamic environment with other professionals
You have...
Qualifications & Skills
- Customer service experience preferred
- Strong communication skills a must
- Ability to work well with others and work as scheduled
- CRM experience a plus
- Computer skills and strong work ethic required
Appearance Guidelines
Employees are expected at all times to present a professional businesslike image even when working behind the scenes. It is the policy of the Company that each employees dress grooming and personal hygiene should be appropriate to the work situation and be consistent with the Companys business standards.
- For all male employees a fully grown in wellmaintained mustache beard or goatee is permitted
- No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed uponby management.
- Clean & wellmaintained approved uniforms must be worn on shift
- Additional requirements as specified by management
While performing the duties of this job the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb balance stoop kneel and crouch. In addition the employee is required to of twist turn stretch and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision Peripheral vision and Ability to adjust focus.
Salary Range: $18.00 $20.00 per hour
Benefits: Eligible employees will participate in the various benefits plans including medical dental vision flexible spending accounts long/short term disability life insurance accident insurance 401k and paid time off.
SP is an equal opportunity employer committed in policy and practice to recruit hire train and promote in all job classifications without regard to race color religion sex age national origin citizenship status marital status sexual orientation veteran status disability or other classes protected by federal or state law. SP does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics or because the individual exercised his or her EEO rights.
SP a Metropolis Company may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidates application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process SP retains data relevant to your candidacy including personal information for a period that is reasonably necessary for the use of the tool. If you are hired for the position your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy please contact . We are here to assist you.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
