TRANSPORT & DISTRIBUTION SPECIALIST POZNA
Role overview
The Transport Control Tower currently made up of more than 30 team members grouped into regions and functions is focused on providing services for the Local Supply Chain Organization and Integrated Supply Chain entity performing endtoend transport and distributionrelated processes. The Transport Control Tower department plays an important role in the shipping and receiving processes indirectly contributing to warehouse activities to ensure a high level of customer service.
As a Transport and distribution Specialist you will manage daily transport operations optimize processes and support continuous improvement initiatives in the WE Region.
What youll be doing
- Receiving checking and processing transport orders coming from customers/requestors (including standard and nonstandard orders)
- Maintaining communication daily with customers by responding to routine inquiries concerning service ordered and taking action to respond to customers needs
- Slot management booking the loading/delivery slot for carriers as per transit time
- Tracking the status of orders in the Transport Management System and communicating issues and solutions continuous tracking of orders and keeping customers informed
- Verification of occurred charges based on proof/root cause documentation
- Preparing and monitoring performance appraisal indicators (KPI) describing service level for customers being in charge of providing appropriate data required for a final KPIs generation (reason codes introduction) and KPIs regularly review
- Creating and maintaining relationships on the operational level within TCT and between TCT and customers (breweries suppliers)
- Active participation in the financial process by verifying and monitoring the status of invoices.
What were looking for
Were looking for someone who:
- has worked in the customer service area with a preference for candidates with experience in the logistics or transportation area
- has a University degree (min. Bachelors degree) educational background in logistics would be beneficial
- has worked in and enjoys working in a diverse and international environment
- has proficiency in written and spoken English
- has good communication and interpersonal skills
- navigates easily in Office365 environment and has practical knowledge of MS Excel
- has experience in logistics process standardization and Transport Management Systems (would be beneficial)
What you can expect
Were asking for a lot but youll be wellrewarded with:
- Flexible working hours
- Working in a hybrid mode (min. 2 days in the office per week)
- Private health care accident insurance and MyBenefit system at your disposal
- Annual bonus
- Holiday benefit Wczasy pod Grusz
- Christmas gift & MyBenefit points
- Additional holiday for Birthday & job anniversary
- Internal trainings
- Periodical beer allowance & 0 beer available at the office
- Cofinanced lunch
- Wellbeing platform
- Social events such as e.g. Thursday Bars in the office
- Employee Referral Program
- Bike parking space
- Modern ergonomic office space with a chillout zone
- Exciting growth and development opportunities within the organization
- Working in a passionate international environment.
We read applications continuously and vacancies may be filled anytime. We look forward to receiving your application.
Carlsberg Group: Brewing for a better today and tomorrow
For us success has always been in the diverse mix of our people our beers and our brands. At Carlsberg we want to recruit and develop people with a global mindset cultural understanding and international experience to ensure that our organization stays agile inclusive and prepared for future growth. Only by acknowledging and harvesting from different perspectives and experiences will we gain competitive advantage and leverage the effect of diversity for business growth. Carlsberg aims to create equal access to opportunity regardless of social identity and we encourage everyone to apply regardless of gender nationality race religion or any other characteristics protected by law.
Required Experience:
Unclear Seniority