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Program Manager (Service Desk)
Job Description
The Global Service Desk Program Manager will be responsible for developing and program managing service desk solutions operated from HP or Partner/Supplier managed locations. He/She would also be responsible to enable business growth through active engagement with Sales/Pursuit/BU/Partners/Operations/Finance etc.. He/She should work with all facets of service desk enablement from infrastructure setup site requirements clear line of sight to customer SOW requirement Scoping skill sets requirements local HR engagement and should have strong understanding of compliance and regulatory requirements. The person must possess strong communication skills and be flexible to work with global stakeholders and time zones.
Responsibilities:
Education and Experience Required:
Knowledge and Skills:
Job
ServicesSchedule
Full timeShift
No shift premium (India)Travel
Relocation
Not SpecifiedEqual Opportunity Employer (EEO)
HP Inc. provides equal employment opportunity to all employees and prospective employees without regard to race color religion sex national origin ancestry citizenship sexual orientation age disability or status as a protected veteran marital status familial status physical or mental disability medical condition pregnancy genetic predisposition or carrier status uniformed service status political affiliation or any other characteristic protected by applicable national federal state and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
If youd like more information about HPsEEO Policyor your EEO rights as an applicant under the law please click here:Equal Employment Opportunity is the LawEqual Employment Opportunity is the Law Supplement
Required Experience:
Manager
Full-Time