Sales Development Analyst
Sales Development Analyst
Posted on :
07-04-2025
Employer Active
1 Vacancy
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Job Description
Together with its wholly owned subsidiaries OTI provides its customers with endtoend solutions.
Its firsttomarket innovative products include rapid tests for the detection of antibodies to HIV and Hepatitis C (HCV) on the OraQuick platform; sample selfcollection and stabilization products for molecular applications; and oral fluid laboratory tests for detecting various of abuse.
Overview
DNA Genotek products are marketed worldwide and support thousands of customers as they achieve breakthroughs in genomic and microbiome research in diagnostics laboratories in the pharmaceutical industry in companion animal genomics and in personalized medicine.
The Sales Development Analyst role has the core responsibility of providing sales and customer support as well as lead generation for our entire product portfolio. This includes using the tools at your disposal to produce lead lists nurturing them with outreach until they are salesready. This position involves customer and sales support through the management and routing of customer inbounds from email website and company phone lines.
Snapshot of Responsibilities:
- Utilize research skills to develop prospective lists for targeted marketing and sales initiatives
- Initiate outreach nurture and develop prospective lead lists for sales handoff and qualification.
- Respond engage and qualify inbounds and salesrelated inquiries
- Ensure successful followthrough of the sales cycle by maintaining accurate activity and lead qualification information in the CRM application
- Support the sales and marketing teams in conducting primary and secondary research required to make critical market and product decisions
- Participate in sales and product training
- Develop product knowledge sufficient to successfully support customers in realtime via email LiveChat or phone.
- Assist in data reconciliation efforts and CRM data hygiene
- Liaise with event attendees as a DNA Genotek representative at Tradeshows and Conferences
- Special projects as required
What You Bring:
- Bachelors Degree in Science Business Communications Marketing or relevant industry experience
- Previous sales or sales development experience and an interest in business and/or marketing will be considered an asset
- Proven research skills with the ability to filter critical information
- Ability to take direction work independently as well as collaborate with crossfunctional teams
- Proficient in the use of Microsoft Office applications
- Previous experience working with Salesforce will be considered an asset
- Must be comfortable with phone email and LiveChat communications with customers
- Exceptional communication skills both oral and written
- High level of integrity and strong commitment to building a successful company
- Background in the scientific research laboratory and/or diagnostic healthcare space is ideal.
The base salary range for this fulltime position is $45000 $75000 CAD. The range displayed on the job posting reflects the minimum and maximum base salary for the position based on our defined salary pay ranges. Our ranges are broad to account for differences in roles performance experience skillsets education and business needs and individual pay is determined by a variety of factors.
OTI encourages applications from all qualified candidates who represent the full diversity of the communities in which we operate. We apply a rigorous consistent and equitable standard to the assessment of all candidates regardless of race color national origin sex (including pregnancy) sexual orientation gender identity disability status age religion veteran status or any other protected characteristic. We are committed to creating a diverse and inclusive environment where all employees are welcomed and belong.
What we have to offer:
Highly competitive Health Dental and Vision Coverage for you your spouse and your dependents
Disability and Life Insurance Benefits
RRSP plan withcompanymatching contributions
Generous paid timeoff including vacation days sick days additional company wide paiddays offand personal days
Maternity Leave and Parental Leave Coverage
Adoption benefit for parents adopting a child
Employee Referral Program you may be eligible for a cash bonus if your referrals are hired
Employee Assistance Program
Employee Service Recognition
Annual Fitness Reimbursement
Jobrelated Training Programs
Ability to participate in Teams Committees Events and Clubs
Depending on the role you may be eligible to work in a hybrid environment or fully remotely
Free Onsite Parking
Please note the above applies to fulltime permanent positions.
Culture People & Community
OTIrecognizes that the longterm health of our business is directly connected to the health of the planet local communities and OraSure employees. As such we have committees designed to address this including:
LIVE IT Committee committed to creating an environment that embodies our values
All Means U: Employee Committee on Belonging hosts various events across all company locations such as monthly book club and a mentorship program
Wellness Committee empowers colleagues to make critical decisions to improve and protect health
Sustainability Committee aims to minimize impact on the environment
Social Committee who organize and run events for both remote and onsite employees to create connection and community
At DNA Genotek we have a clear vision; cultivate an environment of equal employment opportunity where we do not tolerate discrimination or allow the harassment of employees or applicants on the basis of citizenship race place of origin ethnic origin colour ancestry disability age creed sex/pregnancy family status marital status sexual orientation gender identity gender expression and record of offences (in employment) or any other characteristic protected by law with regard to any employment practices.
OTI aims to create and foster workplaces that reflects and contributes to the global communities in which we do business and the customers and partners we serve. This includes all communities impacted by our corporate presence. As part of this commitment OTI and its subsidiaries will ensure employees and applicants are provided reasonable accommodation per request. If you require disabilityrelated accommodation during the recruitment process please contact Rebecca Zeleney at OTI will consult with all applicants who request disabilityrelated accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicants individual accessibility needs.
Required Experience:
IC
Employment Type
Contract
Key Skills
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