At Woodhouse Spa we define the spa experience with a blend of modern luxury and timeless relaxation. Our spa is designed to be a haven where sophistication meets tranquility offering a unique escape from the demands of everyday life. We believe that true luxury is about more than just pamperingits about providing an unparalleled experience that nourishes the body mind and spirit. Every detail of our spa is meticulously curated to create an atmosphere of elegance comfort and calm.
Spa Coordinator Job Description
As a member of our Hospitality Team you will be the face of the Woodhouse brand the first impression a guest has of our spa. Whether a guest visits us to purchase a gift card book an appointment learn about our unique transformative services or embark on a luxurious retreat you will help facilitate each guests time at the spa from beginning to end.
Our Core Values
Lead with a Servant Heart
Be the Best You
Stay Curious
Its all in the Details
Show Up
Responsibilities
Serve as a liaison between the therapists and the leadership team facilitating the flow of information
Provide our Woodhouse guests with a WOW factor
Opening and closing the spa
Greeting our guests and ensuring we are meeting expectations
Checking out guests and suggesting retail products and rebooking
Answering phones and making confirmation calls to guests
Success Candidates Will Demonstrate:
Exceptional hospitality/guest service communication and interpersonal skills with strong attention to details.
Advanced critical thinking and problemsolving skills
Administrative skills for scheduling appointments checking emails online purchases and operating the pointofsale
Organization and time management skills; detail oriented selfmotivated and able to oversee many projects at one time.
Schedule with flexibility to work some evenings and weekends.
Our Commitment to You:
Competitive Compensation with Monthly Bonus Incentive
Paid Time Off
Generous discounts on spa services and products
We are a company that recognizes rewards and celebrates with you along the way as you excel and grow in your talents opportunity will follow you. Come join our Team at The Woodhouse Spa!
The Woodhouse Spa is an Equal Opportunity Employer.
Passion Meets Purpose at Woodhouse
At Woodhouse we provide selfcare that lasts. We believe that wellness and luxury should be accessible and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us.
Are you a spa professional looking to make an impact in the wellness of others Join us at Woodhouse where youll share your craft in a luxury environment with ample opportunity for growth.
About Us: Founded in 2001 Woodhouse is a premier spa franchise with a fresh approach to selfcare. Offering signature massages facials body treatments rituals and more we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85 locations nationwide we are the gold standard of neighborhood spas powered by our commitment to an unparalleled spa experience that focuses on total wellbeing.