Company:Manhattan Area Technical College Title:Student & Campus Services Attendant Job Classification:NonExempt FullTime Staff Work Schedule:Monday Friday 8am 5pm Reporting Relationship:Dean of Student Services Compensation:Pay Grade 6 Salary Range: $12.68 $19.02 per hour Location:Manhattan Kansas
Position Summary:The Student Services Attendant serves as the first point of contact for the main office providing essential administrative support to the Student Services team. This role ensures exceptional customer service to students faculty staff and the public while maintaining professionalism and efficiency.
Major Duties:
Serve as the front desk receptionist greeting visitors answering calls scheduling appointments and taking messages.
Respond to inquiries from students faculty staff and the public regarding policies and procedures referring complex questions as needed.
Manage scanning uploading and organization of student records and files.
Act as a liaison between department leadership staff and the campus community.
Process and maintain FERPA forms student records and other necessary documentation in the database system.
Accept and process payments for application fees seat deposits and other studentrelated charges.
Assist with tuition payment processing in the absence of the Student Account Coordinator.
Assist with campus student service events including enrollment registration commencement and Open House.
Perform nightly office closing duties if applicable.
Maintain the cleanliness and organization of the reception area.
Provide support to Financial Aid Admissions Advising the Registrars Office and the Business Office as needed.
Attend required meetings and training sessions.
Ensure compliance with FERPA regulations when handling student information.
Handle departmental requisitions and other clerical tasks as assigned by the Dean of Student Services.
Perform other duties as assigned.
Qualifications:
High school graduate or equivalent associate degree preferred.
Minimum of two 2 years fulltime workrelated experience.
Strong computer and word processing skills particularly experience with database systems and computer applications.
Strong organizational skills with ability to multitask and be detail oriented.
Ability to work independently as well as in a team environment.
Ability to abide by FERPA regulations regarding student information.
Ability to communicate clearly and present oneself professionally through verbal nonverbal (demeanor dress attitude) and written skills.
Ability to provide quality customer service.
Ability to organize multitask plan and set priorities with minimal supervision.
Ability to prioritize multiple demands in fast paced work environment while delivering exemplary customer service.
Physical Demands:
Ability to sit for extended periods of time.
Ability to read computer screens and mail email and talk on the phone.
Ability to lift and move supplies up to twentyfive 25 lbs.
Ability to work occasional evenings and attend events as required.
Work Environment:
Professional and deadlineoriented environment in an educational setting.
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