Account Service Manager
Account Service Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Starr Insurance Companies is a leading insurance and investment organization providing commercial property and casualty insurance including travel and accident coverage to almost every imaginable business and industry in virtually every part of the world.
Cornelius Vander Starr established his first insurance company in Shanghai China in 1919. Today we are one of the worlds fastest growing insurance organizations capable of writing in 128 countries on 6 continents.
Duties and Responsibilities:
Serve as dedicated resource for assigned accounts and maintaining positive productive relations with brokers customers vendors and teammates
Provide customer training support for vendor claims product software
Manage electronic file account documentation (i.e. collateral agreements policy change endorsements statutory filings monthly reports and loss control services)
Accounts receivable & loss fund monitoring as well as coordinating premium audits
Quality check verifying company compliance standards are met
Assist when necessary as claims liaison between TPA Broker and Starr Claims Manager to ensure problematic claims are escalated for immediate attention and satisfactory results obtained
Provide administrative support and other related services as needed
Some travel may be required up to 20
Skills and Experience Required:
Bachelors degree and a minimum of 23 years of experience in commercial casualty claims insurance experience preferred
Comprehensive knowledge of binders policies and coverages within the insurance industry
Excellent multitasking organizational skills as well as able to quickly diagnose critical issues that should be escalated for immediate attention
Possess planning and negotiation skills and strong verbal written and interpersonal skills
Ability to work in fast paced environment
Team oriented attitude and approach
Comfortable working directly with underwriters brokers and insureds
Advanced proficiency in computer applications: Excel Word and PowerPoint
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Starr is an equal opportunity employer which means well consider all suitably qualified applicants regardless of gender identity or expression ethnic origin nationality religion or beliefs age sexual orientation disability status or any other protected characteristic. We recruit and develop our people based on merit and were committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.
Required Experience:
Manager
Employment Type
Full-Time
