Property Admin Supervisor
Property Admin Supervisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Oversee and streamline billing processes.
- Ensure Monthend closing of the billing group functions.
- Maintain and implement quality assurance for all processes.
- Respond and mitigate billing escalations.
- Upload tenant charges into MDA and reconcile to the accounting system.
- Assist with ensuring invoices are delivered to customers accurately and in a timely manner.
- Ensure invoices are uploaded to third party bill systems on time and accurately.
- Observe and adhere to established processes procedures policies and guidelines.
- Team building and training.
- Assist with AR related special projects as necessary.
- Weekly and monthly ledger reconciliations aging review and reporting to direct supervisor.
- Review monthly delinquency notifications to operations team.
- Confirm and reconcile customer disputes as they pertain to payment of outstanding balances due.
- Provide excellent & considerate customer service to external and internal customers
- Meet defined department goals and collection metrics.
- Provide weekly/monthly detailed collection status to management.
- Property administration for own portfolio:
- Leasing administration billing and receipts/refunds
- Tenant collections
- Tenant relations
- Accounts payable/receivable (debtors and creditors) and cash book reconciliations
Requirements
- Grade 12
- Relevant diploma in property management field advantageous
- 23 years in a similar role
- Property industry and utilities experience essential
- Minimum junior level management experience
- Intermediate Excel skills
- Experience in customer service
- SAGE/MDA experience advantageous
Required Experience:
Manager
Employment Type
Full-Time
