Our client is looking for a candidate to develop and execute strategies that enhance the overall customer experience by providing buyers with the tools training and resources they need to successfully use the companys products or services. The following job description can be inferred based on similar job postings:
Responsibilities:
Develop and execute a customer enablement strategy that aligns with the companys goals and objectives.
Collaborate with crossfunctional teams including sales marketing and customer success to identify customer needs and develop solutions that enhance the customer experience.
Create and deliver training programs tools and resources that enable customers to successfully use the companys products or services.
Measure the effectiveness of customer enablement programs and initiatives and make datadriven recommendations for improvement.
Stay uptodate with industry trends and best practices in customer enablement and apply them to the companys strategy.
Qualifications:
Bachelors or Masters degree in Business Administration Marketing or a related field.
At least 5 years of experience in customer enablement customer success or a related field.
Strong knowledge of customer enablement processes and strategies.
Excellent communication and collaboration skills.
Strong analytical and problemsolving skills.
Experience with training program development and delivery.
Required Experience:
Manager