Position Summary
The Manager Strategic Relationship Executives plays a critical leadership role in driving existing client retention and revenue growth within the commercial segment. This individual will lead a team of Strategic Relationship Executives (SREs) focused on existing client this role you will set the vision for account strategy while driving operational excellence across pipeline generation and post-sale expansion. This is an ideal opportunity for a SaaS sales leader who thrives in growth-stage environments understands enterprise healthcare buyers and enjoys building talent and process across the sales lifecycle.
Key Responsibilities
Account Leadership
- Lead coach and support a team of Strategic Relationship Executives (SREs) responsible for the growth and retention of commercial accounts
- Set the vision for commercial account strategy including revenue forecasting risk mitigation and expansion planning
- Serve as a point of escalation for complex client needs and high-impact opportunities
- Partner cross-functionally with Client Success Product Innovation and Marketing to drive value realization and account penetration
Operational & Strategic Oversight
- Forecast revenue and top-of-funnel performance with precision and accountability
- Implement scalable processes for account planning pipeline development and lead handoffs
- Build strong internal alignment between new business and existing client functions
- Lead with a coaching mindset developing high-performing sellers and early-career talent across both teams
Qualifications :
- 5 years of experience in SaaS sales or account management including 3 years of people leadership
- Experience managing both post-sale client relationships and pipeline generation teams strongly preferred
- Proven success leading cross-functional revenue teams in a high-growth or startup environment
- Expertise in healthcare markets and enterprise buying cycles is a strong advantage
- Proficiency in CRM systems and sales engagement tools (HubSpot Salesloft LinkedIn Sales Navigator)
- Strong communication coaching and problem-solving skills
Why Youll Thrive Here
- Youll have full ownership of a team that sits at the core of our revenue engine
- Youll work cross-functionally with innovative teams and be a key voice in shaping go-to-market strategy
- Youll join a mission-driven company transforming how healthcare organizations listen to their customers
- We move fast support bold ideas and lead with authenticity courage and fun- every single day
Additional Information :
What we offer our team members
- A culture based on our core values of Authenticity Courage and Having Fun
- A collaborative environment that supports your personal and professional development
- Remote/virtual working flexibility
- Free health insurance options
- Comprehensive benefits - medical vision dental life and disability insurance
- HSA and FSA plans
- 401(K)
- Unlimited vacation time
- Local team members come into the office approximately 1-2x per week. This is flexible.
- Remote team members come to the office approximately 2-4x per year based on training corporate events or other business needs.
- Candidates must reside in the USA.
- Candidates must be authorized to work in the USA without employment visa sponsorship (e.g. H1-B) now and in the future.
- #LI-REMOTE
Remote Work :
No
Employment Type :
Full-time