DescriptionYour role
We are seeking a technically proficient team player (m/f/d) with experience in a multidisciplinary work environment. In this role you will work closely with Sales Engineering and Operations to ensure seamless transitions of solutions to our delivery teams. You will be instrumental in supporting multiple sales efforts at various stages providing presales technical expertise to ensure that our solutions meet customer requirements and deliver maximum value.
Key Responsibilities
- Technical Design Support:Collaborate with Sales Engineering and Operations teams to support the technical design activities for commercial opportunities.
- PreSales Expertise:We are looking for a candidate to support global sales by providing technical expertise. The ideal candidate will understand technical interdependencies collect indepth information from specialists and communicate and sell complex solutions acting as a consultant for the sales team and clients.
- Customer Engagement: Act as the technical face of Digital Realty understanding customer business operational and technical requirements to present tailored solutions.
- CrossFunctional Collaboration: Build strong working relationships with colleagues within the country region and globally serving as the primary technical interface between various functions.
- Transition Management: Ensure solutions are successfully transitioned to the delivery teams maintaining high standards and customer satisfaction throughout the process.
What youll need
- Data Centre Expertise:You will need a comprehensive grasp of the technical requirements challenges and dependencies of cuttingedge data centers coupled with a willingness to enhance this understanding through handson experience in a manageable period
- Facilitation Skills: Proven experience in facilitating multidisciplinary idea alignment and decision workshops.
- Technical Skills: Essential experience in electrical mechanical network or operational aspects of data centres.
- Project Management:Proven project management experience with internal and external stakeholders is advantageous.
- Technical Tools:Experience with tools such as Salesforce and AutoCAD Adobe CSis beneficial.
- Fluent English and Germanfor communication in international teams
Key Competencies
- Technical / VisualCommunication: Ability to present complex technical solutions in a simplified manner to stakeholders with varying technical knowledge.
- Customer Focus: Strong ability to understand and translate ambiguous customer needs into specific deliverable requirements.
- Customer Service:Commitment to delivering excellent customer service to clients and coworkers.
- Quick Learner:Ability to quickly learn and apply technical and business concepts.
- Proactive ProblemSolving:Work well under pressure taking a proactive approach to unusual occurrences.
- Effective Communication:Ability to clearly communicate solutions and present to audiences at all levels within an organization.
- Analytical Skills:Ability to comprehend analyze and interpret complex project documents.
A bit about us
Digital Realty brings companies and data together by delivering the full spectrum of data center colocation and interconnection solutions. PlatformDIGITAL the companys global data center platform provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300 facilities in 50 metros across 25 countries on six continents. To learn more about Digital Realty please visit digitalrealty or follow us on LinkedIn and Twitter.
What we can offer you
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and youll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team youll get to work with people from different business areas challenge the way we do things and put your ideas into action. Well also give you plenty of development opportunities so you can build a rewarding and successful career with us. This is an exciting time to join our business so apply now and make your mark on our future.
Required Experience:
Contract