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Job Description:
SUMMARY
The Manager Quality II is responsible for the daytoday administration of the Quality Management System on account(s) of higher complexity including adherence to company and industry standards.
ESSENTIAL FUNCTIONS
Coordinate and lead continuous improvement activities as needed.
Provide regular and proactive communication to customers and Ryder Management
Design implement monitor and maintain the Quality Management System including documentation and records based on internal and external standards/regulations.
Coordinate and lead continuous improvement activities using fundamentals of Lean and Six Sigma as needed.
Support regulatory compliance and certification requirements.
Establish agenda and frequency and lead of the regular Management Review meetings.
Perform all functions related to Quality Assurance for a startup or expansion.
Engage the operations team and the customer to ensure achievement of business objectives.
Design implement and monitor the system for the effective collection analysis and presentation of nonconformity data.
Design the reports to review effectiveness of the Quality Management System.
ADDITIONAL RESPONSIBILITIES
Assist in implementing and maintaining Customer Satisfaction Management and Scope Management processes.
Identify location training needs for Quality Assurance topics develop the training materials and deliver to identified employees.
Independently performs assignments with instruction limited to results expected.
Determines and develops approach to solutions.
Exerts influence on the overall objectives and longrange goals of the organization.
Manages Diversity and Inclusion
Performs other duties as assigned.
EDUCATION
Bachelors degree Business/Engineering/Supply Chain or a minimum 8 years related work experience.
EXPERIENCE
Nine 9 years or more experience Operations Management experience
Seven 7 years or more experience Quality Management/Process Improvement
Seven 7 years or more experience Process Mapping and Standard Operating Procedures documentation and project management experience preferred
SKILLS
.Acts independently to determine methods and procedures on new assignments. Business Acumen
Develops and delivers effective presentations.
Ability to build strong customer relationships. Drives for results
Ability to create and maintain professional relationships within all levels of the organization (peers work groups customers supervisors). Has approachability and is comfortable around higher management
Ability to work independently and as a member of a team.
Flexibility to operate and selfdriven to excel in a fastpaced environment.
Capable of multitasking highly organized with excellent time management skills.
Builds and manages effective teams.
Ability to lead/manage others. Decision Quality. Managerial courage
Ability to be comfortable and effective with issues that lack clarity structure or certainty.
Seeks to acquire knowledge in area of specialty.
Highly thorough and dependable. Integrity trust and perseveranceDetail oriented with excellent followup practices
Strong verbal and written communication skills.
Demonstrates problem solving skills.
KNOWLEDGE
Proficiency required in MS Office; advanced level.
Demonstrated knowledge of MS Project Internal Audit/Corrective Action Systems Software (e.g. JKT); advanced level; preferred.
LICENSES
Certified Six Sigma Green Belt 1 Year preferred).
ISO9001 certification required if applicable to account 1 Year required).
ASQs Certified Quality Auditor 1 Year preferred).
TRAVEL
110
Job Category
QualityCompensation Information:
Thecompensationofferedtoa candidate may be influenced by a variety of factors including the candidates relevant experience; education including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.The position may also be eligible to receive an annual bonus commission and/or longterm incentive plan based on the level and/ortype.Compensationranges for the position are below:
Pay Type:
SalariedMinimum Pay Range:
90000Maximum Pay Range:
110000Benefits Information:
For all Fulltime positions only: Ryder offers comprehensive health and welfare benefits to include medical prescription dental vision life insurance and disability insurance options as well as paid time off for vacation illness bereavement family and parental leave and a taxadvantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race religion color national origin sex sexual orientation gender identity age status as a protected veteran among other things or status as a qualified individual with disability.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a @ryder email address and will never conduct an interview online through a chat type forum messaging app (such as WhatsApp or Telegram) or via an online questionnaire. During an interview Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application throughwww.ryder/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative please contact Ryder ator.
Current Employees:
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Required Experience:
Manager
Full-Time