drjobs Customer Adviser

Customer Adviser

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

Braga - Portugal

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Opportunity: Customer Service Representative (French Speaker) Braga Portugal

Location: Braga Portugal
Start Date: 15 May 2025
Work Model: Onsite
Contract Type: Permanent 3month trial period)
Languages Required: French (fluency required)
Schedule: Monday to Friday 07:00 17:30 (rotational shifts)
Days Off: Saturday and Sunday

Job Summary:

We are seeking a Frenchspeaking Customer Service Representative to join a leading international company in Braga. The ideal candidate will have excellent communication skills a customerfirst mindset and the ability to resolve issues in a professional and timely manner. This is an exciting opportunity to grow within a stable and supportive work environment.

Responsibilities:

  • Provide exceptional customer service in French via phone email or chat

  • Handle inquiries complaints and technical issues efficiently and empathetically

  • Document interactions accurately in internal systems

  • Maintain a high level of customer satisfaction and professionalism

  • Collaborate with internal teams to ensure timely resolution of issues


Requirements:

  • Fluency in French (written and spoken)

  • Valid EU ID Residence Card Manifestao de Interesse or Visa (casebycase approval)

  • Strong communication and problemsolving skills

  • Ability to work flexible hours within a rotating shift schedule

  • Customer service experience is a plus


Salary & Compensation:

  • Base salary: 880/month 14 payments per year)

  • Additional allowances:

    • 140 (paid 12x/year)

    • 40 (paid 12x/year)

    • Position bonus (Braga): 20 (paid 12x/year)

  • Meal allowance: 7.23/day

  • Transport allowance: 20/month


Benefits:

  • Health insurance: Available from day one (employee copayment required); becomes free after 6 months of employment

  • Stable longterm opportunity with career development potential

Relocation Information:

  • No relocation assistance provided for Braga: Candidates must currently live north of Coimbra

  • Lisbon Relocation (for remote roles only):

    • Airfare reimbursement (up to 400 in economy class) at the end of the 6th month of the contract

    • Optional shared accommodation for 12 months: 280/month (includes utilities deducted from salary)

    • Only open to candidates living from Coimbra to Algarve

Join a dynamic and supportive team and build a longterm career in customer service in Braga!

Employment Type

Full Time

Company Industry

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.