Employer Active
Job Alert
You will be updated with latest job alerts via emailJob Alert
You will be updated with latest job alerts via emailEnjoy making a difference in peoples lives Join our dynamic Contact Center team of Support Specialists for an opportunity to make a positive impact on members of your community day after day! In this role youll have the rewarding opportunity of educating members about their accounts and overall services available to them at WSECU. Youll serve as their digital support expert advise them on card troubles and support them through fraud situations.
Our Contact Center is a unique one! You will not be rushed youll take as much time as the member needs understanding their journey and advocating for them. Youll take care of our members and we will take care of you! For this position there will be comprehensive operational and softskills training. Ready to learn more!
Your day may include:
What you bring to the team:
Bonus points if you have:
Competitive base pay: $20.86 $31.29 per hour dependent on relevant qualifications plus an annual discretionary incentive plan and benefits package
Position location: 400 Union Ave SE Olympia WA. Employees must reside and perform all work in the state of Washington. This is a work from home/hybrid position with the exception of occasional onsite training meetings and specific organization events.
When youd work: MondayFriday between the hours of 7:00 am7:00 pm and Saturday 9:00 am2:00 pm. Full time minimum 40 hours per week with scheduling flexibility to meet service needs for this nonexempt position
Working from home/hybrid requirements:
Perks: Here are a few benefits and perks we offer:
WSECU is honored to be recognized as the number one credit union in in the state on Forbes magazines list of best credit unions in Washington. Members are at the heart of everything we do. Their feedback helps us determine our path and knowing that same member feedback led to this recognition is incredibly rewarding.
Ind2
#LIHybrid
We champion our employees unique differences because we believe diversity is critical to the success of our members and the communities we serve. Were proud to provide a workplace based on equality and do not discriminate based on race color religion creed national origin ancestry sex age physical or mental disability veteran or military status genetic information sexual orientation gender identity marital status or any other legally recognized protected basis under federal state or local law.
Accommodations are available for applicants with disabilities. If you are an individual with a disability and require a reasonable application to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact 800.562.0999 x11111 or email us for assistance.
Required Experience:
Unclear Seniority
Full-Time