drjobs Content Management Specialist

Content Management Specialist

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1 Vacancy
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Job Location drjobs

Bellevue - USA

Yearly Salary drjobs

$ 105000 - 118000

Vacancy

1 Vacancy

Job Description

Who We Are

Prowess Consulting is a consulting firm that specializes in helping the largest enterprises in the technology industry define manage benchmark and market their solutions and services. We take great pride in investing the time and effort to gain a deep understanding of our clients technologies their customers and the stories and strategies they need to tell to be successful in the market. Our team of technology and marketing experts is immersed in the technology trends that affect our clients businesses so we can add value at every stage of engagement to help them succeed.

Who You Are

Prowess Consulting is seeking a highly organized and proactive Content Management Specialist to join our team. The ideal candidate will be responsible for taking existing content and formatting it triaging and updating content and leveraging AI to streamline processes. This role involves working closely with subject matter experts (SMEs) in the compliance domain managing FAQs conducting office hours transcribing meetings and finding innovative ways to manage data.

To be considered for this role you must reside in one of the following states: Arizona California Colorado Connecticut Georgia Illinois Iowa Michigan Mississippi Missouri New Jersey New York North Carolina Oregon Pennsylvania South Carolina Texas Utah Virginia or Washington.

This is a fulltime role that will last until the end of June 2025 and possibly longer. This role can be worked remotely however collaboration with teammates centered in the Pacific time zone will be essential. No thirdparty agencies please.

The Role and Responsibilities
  • Content Formatting: Take existing content and put it into the required format ensuring consistency and accuracy.
  • Content Triaging and Updating: Review prioritize and update content to keep it current and relevant.
  • AI Utilization: Use AI tools to reduce the burden of repetitive tasks and improve efficiency.
  • FAQ Management: Develop and maintain a comprehensive FAQ section ensuring it is uptodate and informative.
  • Collaboration with SMEs: Work closely with compliance domain SMEs to ensure content accuracy and relevance.
  • Office Hours: Conduct regular office hours to address contentrelated queries and provide support.
  • Transcriptions: Transcribe meetings and discussions accurately and efficiently.
  • Data Management: Identify and implement better ways to manage and organize data.
  • Response Evaluation: Work with SMEs to evaluate AI responses for accuracy and quality.
Qualifications
  • Proven experience in content management or a related field.
  • Strong organizational and multitasking skills.
  • Proficiency in using AI tools and technologies.
  • Experience with Power BI
  • Excellent written and verbal communication skills.
  • Ability to work collaboratively with crossfunctional teams.
  • Attention to detail and a commitment to accuracy.
  • Selfstarter who can drive forward a project with minimal direction
  • Familiarity with compliance regulations and standards is a plus.
Additional or preferred qualifications
  • Experience with content management systems (CMS).
  • Knowledge of data management best practices.
  • Strong problemsolving skills and a proactive approach.
Additional Details
  • The offered pay range for this position is $per year depending on experience and geographic location.
Prowess Consulting is an equalopportunity employer and diversity is a core value for us. We are a Minority/Womenowned Business Enterprise (WMBE) in Washington and we committed to diversity equity and inclusion. At Prowess Consulting we are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees.We provide a wellrounded benefits package including health insurance flexible spending account life and disability insurance paid time off and retirement plan investing.For more information please visit www.prowessconsulting.

Required Experience:

Manager

Employment Type

Full-Time

About Company

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