The problem: Every minute matters in fire response. As climate change amplifies the intensity of wildfireswith longer fire seasons dryer fuels and faster windsnew ignitions spread faster and put more communities at risk. Today most wildfires are detected by bystanders and reported via 911 meaning it can take hours to detect a fire verify its exact location and size and dispatch first responders. Fire authorities need a faster way to detect confirm and pinpoint fires so that they can quickly respondpreventing small flareups from becoming devastating infernos.
About Pano: Pano AI is a 90person growth stage startup headquartered in San Francisco that is the leader in early wildfire detection and intelligence helping fire professionals respond to fires faster and more safelywith the right equipment timely information and enhanced coordinationso that they can stop a new ignition before it grows. Pano AI combines advanced hardware software and artificial intelligence into an easytouse webbased platform. Leveraging a network of ultrahighdefinition 360degree cameras atop high vantage points as well as satellite and other data feeds Pano AI produces a realtime picture of threats in a geographic region and delivers immediate actionable intelligence.
For the SRE role were looking for somebody to join our Platform team and bridge the gap between development and infra operations ensuring the reliability performance and availability of software systems through automation monitoring and proactive problemsolving.
The person in this role will be responsible for ensuring that the underlying infrastructure is running smoothly and that our systems and tools are working as expected.
At Pano we strongly believe in team members taking ownership of what they do and our approach to problemsolving relies heavily upon creativity communication and collaboration.
The ideal candidate is humble hungry and peoplesmart. They have the wisdom and experience to build mature operational processes for the future but are also comfortable with rolling up their sleeves writing code and building systems in a growing startup environment.
What youll do
Implement and maintain monitoring systems to proactively identify and address potential issues before they impact users.
Automate repetitive tasks and processes such as deployments infrastructure management and incident response to improve efficiency and reduce manual effort.
Respond to incidents diagnose problems and implement solutions to restore service quickly.
Improve the performance and scalability of systems and applications ensuring they can handle peak loads and user traffic.
Help plan future capacity needs ensuring that systems can accommodate growth and evolving requirements while remaining costefficient.
Work closely with development teams to understand their needs guide them and ensure that systems are designed and deployed reliably.
Build tools to codify and automate infrastructure operations.
Define and track SLIs and SLOs to measure the performance and reliability of services.
Assess and mitigate risks associated with deployments and infrastructure changes.
Assist with the release and deployment processes ensuring that changes are rolled out smoothly and reliably.
What youll bring
5 years of professional experience in a fastpaced SaaS or a similar business environment
3 years of handson experience supporting production systems as a Site Reliability Engineer (SRE) or a DevOps Engineer
3 years of handson experience with cloud services and technologies (GCP AWS Azure etc.
Experience with containerization and orchestration tools (e.g. Docker Kubernetes)
Proficient in Infrastructure as Code (IaC) tools and methodologies (e.g. Terraform Pulumi Puppet etc.
Proven ability to troubleshoot and resolve complex technical issues in distributed systems
Ability to communicate effectively within the team and across the organization while sharing insights and updates and collaborating to achieve project goals
Preferred skills:
Advanced working knowledge of GCP Services like GKE GCS IAM etc.
Professional experience supporting containerized Java/JVM/Python services
Experience with relational databases particularly PostgreSQL
3 years of professional experience designing and implementing and/or administering CI/CD solutions (e.g. Github Actions Buildkite Jenkins etc.
Strong SRE mindset with focus on cloud networking and security best practices
Strong software development particularly with scripting languages (e.g. Python Bash etc.
Experience with system administration in general and Linux in particular
Familiarity with SOC2 / ISO 27001 security frameworks
Preference for someone in the Pacific / Mountain time zone
$150000 $205000 a year
Final salary offered is based upon multiple factors including individual jobrelated qualifications education experience knowledge skills and location. In addition to salary this position is also eligible for stock options. We offer comprehensive health insurance paid time off and 401k.
Pano is an equal opportunity employer committed to recruiting and supporting our teammembers regardless of where they come from. We do not discriminate on the basis of race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status.
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