Product Specialist
Product Specialist
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Job Description
Hourly Range: $25.00 $28.00 based on experience
II. Essential Duties and Responsibilities
- Answers calls and emails containing technical questions product lead times freight rates and other shipping questions.
- Sends outgoing calls and emails concerning questions on received purchase orders relay product lead time changes ready to ship orders and followup to questions.
- Use internal quote tool to quote equipment.
- Coordinate quotes lead times and dealer requests with production and engineering.
- Deal with National Accounts in the following manner: Confirm hoist specifications and options with field locations confirm pricing and communicate any issues with the corporate office send notification to dealer of record for deliveries into their territories complete paperwork for dealer commission and followup calls to dealer on warranty paperwork not turned in.
- Work with large accounts.by providing current inventory and mounting schedule on weekly basis confirm pricing on POs provide current quotes when requested.
- Maintains files of active orders and post activity such as change notices scheduling changes partial shipments and credit changes.
- Prepares paperwork (original purchase order copies of invoice and return goods memo) to be scanned into system for each order
- Attend daily meetings with team to review previous and upcoming business
- Attend weekly status meeting with production and engineering
- Performs other related duties as assigned.
III. Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job.
A. Education and Experience
- High school diploma or GED
- One to three months of related experience and/or training preferred.
- Other Knowledge Skills or Abilities Required
- Knowledge of or ability to learn all operating systems used: Sales Force D365 Web Docs
- Knowledge and ability of operating Microsoft Office applications such as Word Excel and Outlook
- Excellent communication skills both verbal and written
- Organizational skills
- Previous background should include knowledge of parts and nomenclature as well as demonstrated ability to deal with customers.
- Must be able to travel for customer visits 510
Company Benefits:
2 Medical Plan Options Base HSA (High Deductible) and BuyUp
Medical Plans
Prescription (Rx) Insurance
Health Savings Account (HSA)
2 Dental Plan Options Base Dental and BuyUp Dental Plans
Vision Insurance
Flexible Spending Accounts (FSAs)
Health Care FSA
Dependent Care FSA
Company Paid Base Life Insurance
Company Paid Accident Death & Dismemberment Insurance
Company Paid Business Travel Accident Insurance
Company Paid Disability Insurance
ShortTerm Disability (STD) and Base LongTerm Disability (LTD)
Insurance
Employee Assistance Program (EAP)
Voluntary Hospital Accident & Critical Illness (Cancer) Insurance
401(K) Retirement Plan with 50 Company Match
Voluntary Pet Insurance
Vacation and Personal/Sick Time
Paid Grandparent Leave
Paid Bonding Leave
Adoption Assistance
Education Assistance (Tuition Reimbursement)
About Wastequip
Wastequip got its start in 1989 with containers and compactors. But today we have evolved into so much more than just a manufacturer of highquality steel containers and compactors. We are the waste industrys only AllinOne solutions provider from carts and containers to collect waste to hoists and trash trucks to move the waste to parts service and technology to keep your operation running smoothly.
While were proud to be North Americas leading manufacturer of waste handling equipment we are equally proud to be a driving force for enhanced sustainability across the waste industry. We are consistently striving to improve our own operations while making it easier for our customers to do the right thing building a brighter future for all.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
