Posting Summary
Rutgers The State University of New Jersey is seeking a Mental Health Specialist II for UBHC Access Center. This position performs functions in support of the Units mission providing streamlined prompt and customer friendly services to callers of the Lifeline National Backup Center. Receives telephone requests for service undertakes assessment of the service need of the caller or customer and responds by offering support and appropriate referrals or disposition. Demonstrates competency in recognizing the unique needs of callers and applying relevant assessment and support skills with regard to a wide range of issues. Among the key duties of this position are the following: Interacts with caller in a therapeutic manner. As part of the Call Center actively participates in ensuring the telephone calls/service requests are handled in an effective and caller friendly manner. Assesses telephone service requests/referrals and responds in accordance with prescribed procedures Assesses callers condition in order to make/authorize an appropriate disposition Assumes overall management for completion of call and documentation for disposition
Overview
New Jerseys academic health center Rutgers Biomedical and Health Sciences RBHS takes an integrated approach to educating students providing clinical care and conducting research all with the goal of improving human health. Aligned with Rutgers UniversityNew Brunswick and collaborating university wide RBHS includes eight schools a behavioral health network and five centers and institutes that focus on cancer treatment and research neuroscience advanced biotechnology and medicine environmental and occupational health and health care policy and aging research. Our faculty are teachers clinicians and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine dentistry pharmacy public health nursing biomedical research and the full spectrum of allied health careers. Our clinical and academic facilities are located throughout the stateat Rutgers UniversityNew Brunswick including Piscataway; and at locations in Newark Scotch Plains Somerset Stratford and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick Newarks University Hospital in Newark and other affiliates. Through this community of healers scientists and scholars Rutgers is equipped as never before to transform lives.
Required Experience:
Unclear Seniority