Operations Program Manager TS Prime Video
Operations Program Manager TS Prime Video
Posted on :
07-04-2025
Employer Active
1 Vacancy
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Job Description
Prime Video is changing the way people watch movies and TV shows with millions of titles available ondemand on Kindle Fire TV mobile devices game consoles Internetconnected TVs and Bluray players. Content Compliance and Quality is an essential component of Prime Video Trust & Safety charter. Are you excited about launching content on Prime Video and holding key impact on improving our customers experience and protecting the PV brand
We are seeking an innovative and analytical Operations Program Manager to support the Prime Video Trust & Safety Operations to define and manage metrics create regulatory content compliance processes build mechanisms across Operations Policy and Business and reduce risk across current processes. Prime Video Trust & Safety programs aim to enable a globally trusted customer experience by ensuring that Prime Video (PV) provides content customers love and trust and accurate meaningful and complete information to empowering customers to make informed viewing choices for themselves and their children.
This Operations Program Manager will be joining a global team that is customerobsessed focused on providing our customers a safe and trusted selection. We are looking for a datadriven process oriented leader who will work closely with other managers within Quality team Operations T&S Program Product Legal and leadership to build and monitor core accuracy metrics and drive gap assessments.
Key job responsibilities
Our ideal candidate will be passionate about data aware of regulatory compliance requirements enjoy simplifying processes and approach problems with a datadriven decision making.
They will be conducting regulatory gap assessment and risk review with regular dive deep into manual processes to identify trends and build systemic solutions with appropriate mechanisms to ensure adequate guard rails.
Working with internal and external operators (vendors) on process optimization efforts
5 years of experience supporting operations/programs and using data and metrics to identify and implement improvements.
5 years of experience working crossfunctionally and crossregions.
Must have trust and safety regulatory compliance experience
Experience building key metrics to drive program strategy.
Experience and strong interest in Operations content compliance and accuracy
Strong critical and analytical thinking; Ability to solve complex and ambiguous problems.
Strong bias for action; ability to juggle multiple priorities and effectively deliver in a fastpaced dynamic environment.
5 years of driving end to end delivery and communicating results to senior leadership experience
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience with digital video streaming
Experience in Vendor management and operations
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
We are seeking an innovative and analytical Operations Program Manager to support the Prime Video Trust & Safety Operations to define and manage metrics create regulatory content compliance processes build mechanisms across Operations Policy and Business and reduce risk across current processes. Prime Video Trust & Safety programs aim to enable a globally trusted customer experience by ensuring that Prime Video (PV) provides content customers love and trust and accurate meaningful and complete information to empowering customers to make informed viewing choices for themselves and their children.
This Operations Program Manager will be joining a global team that is customerobsessed focused on providing our customers a safe and trusted selection. We are looking for a datadriven process oriented leader who will work closely with other managers within Quality team Operations T&S Program Product Legal and leadership to build and monitor core accuracy metrics and drive gap assessments.
Key job responsibilities
Our ideal candidate will be passionate about data aware of regulatory compliance requirements enjoy simplifying processes and approach problems with a datadriven decision making.
They will be conducting regulatory gap assessment and risk review with regular dive deep into manual processes to identify trends and build systemic solutions with appropriate mechanisms to ensure adequate guard rails.
Working with internal and external operators (vendors) on process optimization efforts
5 years of experience supporting operations/programs and using data and metrics to identify and implement improvements.
5 years of experience working crossfunctionally and crossregions.
Must have trust and safety regulatory compliance experience
Experience building key metrics to drive program strategy.
Experience and strong interest in Operations content compliance and accuracy
Strong critical and analytical thinking; Ability to solve complex and ambiguous problems.
Strong bias for action; ability to juggle multiple priorities and effectively deliver in a fastpaced dynamic environment.
5 years of driving end to end delivery and communicating results to senior leadership experience
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience with digital video streaming
Experience in Vendor management and operations
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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