Ryan Herco Flow Solutions a SunSource companyis a leading distributor of fluid control systems fluid filtration systems fluid handling products microelectronics and general industrial supply. We sell to a broad base of customers in industries such as electronic component and equipment manufacturers chemical manufacturers water & waste treatment metal finishing pollution control and life sciences companies. www.rhfs
Ryan Herco offers competitive pay and a comprehensive benefit plan including medical dental and vision insurance vacation sick leave and holiday pay a floating holiday life insurance tuition reimbursement and a 401(k) with Company match. Our greatest benefit is the opportunity for career advancement! We promote from within and value employees who contribute to our companys growth.
Ryan Herco Flow Solutions is looking for an experienced individual to fill the role of Inside Sales Representative.
In this position you will:
Provides excellent customer service by answering incoming customer calls solving problems entering orders and completing followup procedures
Maximizes customer contact on the phone by turning product inquiries into orders; suggests accessories or replacement items to customers.
Writes bids and quotations when appropriate and performs followup procedures
Documents all customer contact and sales activities in the ACS system
Communicates with Outside Sales to ensure excellent account management and customer service for new and existing customers
Supports Outside Sales in implementing sales and marketing plan.
Keeps current on Ryan Herco Flow Solutions products
Attends product and sales training meetings as required.
Updates and maintains database
Requirements:
2 years of proven sales and/or customer service experience
Addresses customer concerns demonstrates empathy and consistently moves the customer towards commitment
Excellent people skills. Interacts effectively and works productively with a wide range of people
Organized and detailoriented
Fast learner with the ability to grasp new concepts
Persuasive amiable selfmotived and goal oriented
Excellent written and oral communication skills
MS Office (i.e. Word Excel) savvy
Must be able to type 40 WPM