Are you an experienced Ocean Freight Forwarder looking for a fresh challenge with a growing global business
For over 40 years we have served our clients with our Air Ocean Road and Warehousing portfolio and we have enjoyed another very successful year at cargopartner having strengthened our global position by joining the Nippon Express Group.
We are recruiting an Ocean Freight Operator to join our operations team in Manchester where you will work within our sea freight team to manage daytoday business cases for export shipments liaise with our clients keeping them updates on the status of their goods as well as issue and monitor all the relevant transport/clearance documents. Providing a first class customer service experience your role is a highly pivotal position within the business upholding our exemplary standards and safeguarding the timely export of all ocean freight.
At cargopartner we believe in comprehensive training loyalty and internal promotion to help our staff reach their full potential and our management team are there to support you in your personal development and give you the tools to build a successful career in the freight forwarding industry.
Who are we
cargopartner are a global infologistics provider offering a comprehensive portfolio of air sea land transport and warehousing solutions. With nearly 40 years expertise in information technology and supply chain optimization we design tailormade services for a wide range of industries to create competitive benefits for our customers all around the world. We are a diverse workforce with over 160 offices in more than 40 countries across the globe with new locations having already opened this year as we look to continue our growth.
Responsibilities:
Handle daytoday business cases in the area of sea cargo import and export shipments and delivering of shipments in accordance with the procedures for dispatching and delivering
Issue and monitor transportation documents collects documents for dispatching and delivering of shipments
Organize the admission of the shipments into the customs warehouse export customs clearance loading into the vessel and the dispatching of shipments
Make rate offers to customers and partners where applicable
Interface with customers / agents to take booking; coordinate shipments; troubleshoot issues; and provide updates on service disruptions etc.
Communicate with clients on the status of their shipment
Use your knowledge and expertise to think outside the box to resolve potential shipment delays
Interact with our business partners across the cargopartner network agents shipping carriers and customs bodies
Desired skills/experience:
Preferably 2 years Ocean Import or Export experience
Great customer service skills
High competency in handling Sea cargo shipments
An enthusiastic positive team focused attitude
You thrive in a busy and fast paced environment
Open to learning new tasks and developing your career
A passion for transport and logistics
Ideally educated to degree level
What we can offer:
Competitive salary
25 days holiday bank holidays
Newly refurbed Manchester Airport office
Private AXA healthcare
Free parking
Stability of employment working with a true international logistics business
Opportunity to progress through the business
A great team dynamic with a supportive and friendly culture