Senior Specialist Executive Experiences
Senior Specialist Executive Experiences
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$ 77000 - 115000
1 Vacancy
Job Description
Job Description
Location: San Francisco CA 3 days in office)
Job Summary
Zendesk is built on a unique combination of powerful software and human ability which allows us to strike the perfect balance of innovation and empathy. Its what Zendesk is known for and its why were known as the intelligent heart of customer experience. We are seeking an ambitious Senior Specialist Strategic Events to play a critical role in supporting the planning and of highimpact executive engagements including external customerfacing events and internal GTM (GotoMarket) programs such as Sales Kickoffs (SKO) and Presidents Club. This role focuses on logistics stakeholder coordination and operational excellence to deliver exceptional experiences that align with Zendesks brand and business goals. If you have a passion for delivering seamless memorable executive experiences and thrive in a fastpaced environment this is the perfect opportunity for you.
What youll be doing
Assist in planning and executing experiences for executives at events meetings at Zendesk headquarters or at customer and prospect locations as well as intimate executive engagements.
Coordinate logistics including venue selection catering travel and AV/technology for inperson and virtual engagements.
Manage timelines and budgets ensuring costeffective solutions without compromising quality.
Work closely with sales marketing customer success and product teams to gather insights and tailor executive engagements.
Act as a liaison between internal teams and external vendors to ensure seamless .
Support planning and logistics for highprofile internal events such as Sales Kickoff (SKO) Presidents Club and leadership offsites.
Manage logistics for GTM events including venue contracts travel arrangements and internal communication.
Assist in postevent analysis and reporting by gathering and analyzing participant feedback identifying areas for improvement and suggesting actionable insights.
Qualifications
35 years of experience in event coordination experiential marketing or program management preferably in a B2B or technology environment.
Proven ability to manage multiple priorities timelines and stakeholders in a dynamic environment.
Strong organizational skills with exceptional attention to detail.
Excellent interpersonal and communication skills with the ability to collaborate effectively across teams.
Proficiency in Google Workspace Asana and event management platforms; experience with CRM systems like Salesforce is a plus.
Experience supporting highprofile executive engagements and/or GTM programs (e.g. SKO Presidents Club).
A proactive solutionsoriented approach to problemsolving.
Ability to travel to global events as needed up to 20 of the time.
Hybrid: In this role our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection collaboration learning and celebration while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific inoffice schedule is to be determined by the hiring manager.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working enables us to purposefully come together in person at one of our many Zendesk offices around the world to connect collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
Zendesk is an equal opportunity employer and were proud of our ongoing efforts to foster global diversity equity & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race color religion national origin age sex gender gender identity gender expression sexual orientation marital status medical condition ancestry disability military or veteran status or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application complete any preemployment testing or otherwise participate in the employee selection process please send an email to with your specific accommodation request.
Required Experience:
Senior IC
Employment Type
Full-Time
