Director Product Strategy Inbound OSG
Director Product Strategy Inbound OSG
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1 Vacancy
Job Description
Job Description:
The Role
Do you want to make a difference and be part of a highly collaborative crossfunctional team within our Inbound Operations team to further OSGs Operations & Services Group strategic objectives
We are looking for a Director of Product & Strategy Inbound OSG who will have responsibility for defining the Inbound product roadmap. You will blend deep brokerage operations expertise with a passion for collaborating across the enterprise. You will partner across the enterprise to ensure that Inbounds product and service offeringdrive endtoend value for the businesses and our customers. The successful candidate will partner with and influence Technology and business leaders to drive outcomes in 3 key areas:
Product Development:
- Partner with Inbound Support Services to understand business partner end to end document processing needs
- Collaborate with Technology to understand document strategy capabilities
Strategic Input:
- Collaborate with senior management to define OSG and Inbound business strategy
- Participates in planning activities i.e. Small Room Planning Sprint Reviews etc. to provide direction and further key product and strategy objectives
- Represent Inbound and OSG operational interests to senior leadership
Operational Effectiveness:
- Partners with senior leaders to drive operational efficiencies
- Delivers operational value across the firm
- Influences prioritization of impactful technology and systems enhancements
The Expertise and Skills You Bring
- Bachelors degree in Operations Management Business Management Business Analytics or equivalent work experience
- Detailed knowledge of brokerage and/or Inbound Operations as well as Inbound services and capabilities
- 57 years Inbound operations experience preferred or general brokerage operations experience recommended
- 13 years product roadmap development expertise for key business stakeholders
- Strong communication skills both verbal and written with proven ability to create dynamic presentations
- Ability to connect with key leaders to understand and influence key business decisions
- Ability to drive alignment while effectively prioritizing across the business landscape
- Demonstrated expertise in strategic analysis and consultation to senior leaders
Note: Fidelity is not providing immigration sponsorship for this position
The Team
This role will sit within OSG Inbound Operations. You will work to further OSGs strategic objectives in collaboration with other OSG Strategy Leads. By furthering Inbounds product roadmap you will collaborate across all levels of Inbound management and team. You will partner with Technology to understand future roadmap capabilities.
Company Overview
At Fidelity we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity visit FidelityCareers. Fidelity Investments is an equal opportunity employer.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at or callprompt 2 option 2 if you would like to request an accommodation.
At Fidelity our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we are calling Dynamic Working. Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for five consecutive business days per week every other week. These requirements are subject to change at any time.
Reminder: Per the Dynamic Working Policy approved exceptions will be reviewed annually or when the associate accepts a new role whichever comes first.
Certifications:
Category:
Business AnalysisFidelitys hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days MF) in a Fidelity office.
Required Experience:
Director
Employment Type
Full-Time
