Portfolio Accounts Lead
Portfolio Accounts Lead
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
takealot a leading South African online retailer is looking for a highly talented Portfolio Accounts Lead to join our team in Cape Town.
Were a young dynamic hyper growth company looking for smart creative hardworking people with integrity to join us. We offer a market related Total Remuneration Package which allows full flexibility according to your needs a great work environment and a promise that you wont be bored as long as you are prepared for a challenge and want to build something great!
The position reports to the Head of Commercial Strategy
Your responsibilities will include:
Accountable for achieving the Groups Client Portfolio Target by:
- Drive performance within a sales team 510 people) to deliver against RM sales targets
- Ensure the Client Service / Sales team follows sales & service processes and that business data is accurate and complete
- Identify shortfalls in the sales process and help improve efficiency and productivity
- Track key productivity metrics and manage the team against key outcomes.
- Drive improvements in the quality of data and reporting offered to clients
- Develop strategies for acquiring new advertising customers and retaining and upselling existing customers
- Assist in the handson management of strategic brands and support client engagement for highvalue advertising customers
- Manage and support a team of Sales Specialists with daytoday operations
- Coach the advertising sales team to improve their sales skills and pipelinebuilding performance closing deals and retaining business.
- Work with the H/o Commercial Strategy to set monthly targets for the sales team which is aligned with the business targets
- Ensure a solid sales pipeline is in place for a rolling 6month period and that there is a plan for big clients in line with their 12month budgets
- Collaborate and facilitate xfunctional team environments between the Sales Specialists
- Marketing Merchant and Finance teams.
- Build presentations and deliver sales pitches to close new business.
- Recruiting and onboarding of new Sales Specialists (AMs & KAMs)
- Performance Management of Sales Specialists (AMs & KAMs)
- Driving the adoption and usage of Takealot's selfservice advertising platform by Retail Suppliers and Advertising agencies.
- Develop promotional material and content (case studies) to encourage the platforms adoption to either manage as a selfservice tool or engage with our campaign management service offering to optimize campaigns on behalf of the supplier.
- Collect feedback from suppliers about the advertising platform and provide useful insights to enhance the platform and service offering further.
- Improve NPS scoring retention and account growth metrics.
- Serve as a thought leader running educational webinars and/or sharing as a speaker at events.
Attributes required:
- Strong presentation skills
- Strong people management skills
- Strong negotiating and numerical skills attention to detail
- Excellent communication skills both written and spoken
- Commercially astute with an inherent understanding of the drivers of business value
- Relentlessly high standards (is never satisfied with the status quo)
- Motivated and driven to succeed with a performance mindset
- A resultsoriented person who Thinks Big with a lot of energy to excel in a dynamic environment.
- Organized ability to prioritize
- Solutionsoriented cando attitude; selfmotivated and entrepreneurial
Qualifications:
- Relevant tertiary qualification in Business Finance Marketing or Digital Communications.
- Minimum 5 years experience in Client Services preferably in an Advertising Agency
- Fluent in English language (both verbal and written)
- Publisher or relevant Industry partner responsible for driving client portfolio growth with evidence of meeting/exceeding sales targets.
- Minimum of 2 years managing a Sales Team
- Experience in establishing sales management processes
- Experience with CRM tool(s)
- eCommerce experience is preferred but not required
The Environment:
- takealot employees are entrepreneurial and dynamic smart customercentric fun and have the shared ambition of takealot being the leading ecommerce company in Africa.
- We have fun work hard take ownership work in teams to create solutions and are always open to direct feedback/new ideas on where we can improve.
- We are short on ego and high on output.
- We are doers and not only thinkers its all in the after all.
- We love what we do and what we are creating.
We seek to Employ an Extra Ordinary Mind who:
- is respectful but forthright
- is an expert at doing who can not only design but also execute
- is analytical able to use data to make decisions
- is competitive selfdirected and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
- is passionate about the potential of ecommerce and delivering a worldclass customer experience
- is entrepreneurial thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
- is business SMART. Able to think about problems from a business perspective using technical and product input;
- is curious and challenge the status quo
- is innovative and enjoys iteration
- is collaborative
- will be at the cutting edge of developing new concepts for takealot
- thinks like an owner of the business
- is SMART has INTEGRITY and is HARD WORKING
If you meet the above you are an Extraordinary Mind so come and join us!
Takealot is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities to apply.
Employment Type
Full Time
