Service Development Specialist

At Polaris Inc. we have fun doing what we love by driving change and innovation. We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment. Our people make us who we are and we create incredible products and experiences that empower us to THINK OUTSIDE.

The Service Development Specialist will be responsible for developing and implementing Polaris efforts around service and dealer improvement. This will be done through Polaris Service Sales and Fixed Operations teams and dealerfacing programs tools and training. The Service Development Specialist will work crossfunctionally with many internal stakeholders and closely with the existing channel development team service leadership marketing and external vendors to ensure that all programs tools and training are driving an improved dealer network & consumer experience.

Dealer Capability and Program Development

• Understand competitive programs and how to position Service programs to be successful with dealer network

• Work to develop strategy and roadmap for dealer service incentive programs

• Partner with Channel Development Fixed Operations and Service teams to develop and monitor service specific metrics and KPIs

• Forecast dealer network results based on proposed goals and associated reward budget

• Analyze data to track performance while ensuring data accuracy

• Actively manage setting up programs in CRM and ensure all data feed accuracy

• Manage consistent process to audit track and communicate certified service status to internal and dealer teams

• Drive strategy behind building support tools for our dealer network in providing the best customer experience managing a profitable business and understanding service process tools and resources

• Partner with D&IT to develop improvement roadmap and troubleshoot any issues

• Lead integration of the Snow product line into Channel Development programs

• Create reporting and drive engagement in 20 group and Financial View programs

Internal and External Communication and Engagement

• Lead the dealerfacing programs to drive engagement with service process efforts

• Collaborate with Central Service Fixed Operations Sales and Channel Development stakeholders to identify capability development needs

• Work crossfunctionally to communicate new initiatives and drive

• Support programs with appropriate communication and education tools for field and service teams and dealers

• Provide updates to project and leadership teams on program results and forward view

• Serve as a primary point of contact for questions regarding the program issue resolution and exception decisions

• Travel in field to capture both field teams and dealer feedback to evolve the program

Experience

• Bachelors degree in business marketing or similar field preferred

• 5 years of service marketing or finance experience

• Proven track record of driving results in a fastpaced environment

Skills Knowledge & Abilities

• Indepth knowledge of powersports dealers and the channels in which they operate

• Detailoriented with organization communication project management and analytical skills.

• Demonstrated ability to work crossfunctionally and interact with all levels of management.

• Location Bass Creek Facility Plymouth MN

• Standard corporate office environment fastpaced and collaborative

• Some travel required up to 10 of the time

#LINT1

The pay range for Minnesota is $60000 to $79000 per year. Individual salaries are determined through a wide variety of factors including but not limited to education experience knowledge skills and geography.

To qualify for this position former employees must be eligible for rehire and current employees must be in good standing.

We are an ambitious resourceful and driven workforce which empowers us to THINK OUTSIDE. Apply today!

At Polaris we put our employees first by offering a holistic approach to their health and financial wellbeing. Polaris is proud to offer competitive compensation including a marketleading profitsharing plan that is fundamental to our payforperformance culture.At Polaris employees are owners of the company through company contributions to our Employee Stock Ownership Plan and discounted employee stock purchases plan. Employees receive a generousmatching contribution to 401(k) financial wellness education and consultation to plan for their financial future. In addition to competitive pay Polaris provides a comprehensive suite of benefits including health dental and vision insurance wellness programs paid time off gym & personal training reimbursement life insurance and disability offerings. Through the Polaris Foundation and our Polaris Gives paid volunteer time off we support employees who actively volunteer their time efforts and passions to improve the health and wellbeing of the communities in which they live play and work. Employees at Polaris drive our success and are rewarded for their commitment.

About Polaris

As the global leader in powersports Polaris Inc. (NYSE: PII) pioneers product breakthroughs and enriching experiences and services that have invited people to discover the joy of being outdoors since our founding in 1954. Polaris highquality product lineup includes the Polaris RANGER RZR and Polaris GENERAL sidebyside offroad vehicles; Sportsman allterrain offroad vehicles; military and commercial offroad vehicles; snowmobiles; Indian Motorcycle midsize and heavyweight motorcycles; Slingshot motoroadsters; Aixam quadricycles; Goupil electric vehicles; and pontoon and deck boats including industryleading Bennington pontoons. Polaris enhances the riding experience with a robust portfolio of parts garments and accessories. Proudly headquartered in Minnesota Polaris serves more than 100 countries across the globe. www.polaris

EEO Statement

Polaris Inc. is an Equal Opportunity Employer and will make all employmentrelated decisions without regard to race color religion creed sex sexual orientation gender identity national origin age disability marital status familial status status with regard to public assistance membership or activity in a local commission protected veteran status or any other status protected by applicable law. Applicants with a disability that are in need of an accommodation to complete the application process or otherwise need assistance or an accommodation in the recruiting process should contact Human Resources ator.To read more about employment discrimination protection under U.S. federal law see:Know Your Rights: Workplace Discrimination is Illegal (eeoc).