drjobs Field Operations Manager

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

Oakland County, MI - USA

Yearly Salary drjobs

$ 80000 - 90000

Vacancy

1 Vacancy

Job Description

Responsive recruiter
Benefits:
  • 401(k)
  • Bonus based on performance
  • Company car
  • Competitive salary
  • Dental insurance
  • Free uniforms
  • Health insurance
  • Paid time off
  • Vision insurance
At Ace Handyman Services were committed to delivering exceptional services to our homeowners and commercial property managers. We believe in providing a supportive team environment and making a positive impact on our customers and communities.

As a key leader of the company you will work closely with the Owner and Office Team to ensure the continued growth and financial performance of the company. This role directly oversees the Field Team in the delivery of all services to Ace Handyman Services customers in the covered areas including northern and western Oakland County western Wayne County the Ann Arbor metro area and the Lansing metro area. This is a hybrid field and office role. As the successful candidate you will bring your background in the construction trades and in supervising tradespeople to drive a culture of dedication to safety and customer satisfaction ever increasing levels of work quality and to deliver the industrys best experience to our residential and commercial customers.

What does success look like in this role:
Zero safety incidents
A stable Field Team with the right blend of skills to do the work necessary
Maintaining a 4.9 star Google rating across all parts of the business
Keeping quality costs below our budgeted allowance
Exceeding the financial and customer growth goals.

Job Responsibilities:
  1. Develop and steward a culture of Safety and accountability
  2. Field Team supervision: Capacity planning hiring training ensure proper skill mix performance evaluation
  3. Coordination with Office Team/CSRs: Craftsman scheduling and availability customer issues estimate development and review
  4. Financial Management: Proper and accurate billing and recordkeeping; accurate recording of material purchases; material purchase budgets for Field Craftsmen
  5. Fleet management: proper vehicle use; proactive vehicle maintenance vehicle replacement
  6. Customer issue management; Investigate and resolve customer quality claims; escalate major issues to Owner
  7. Business development: Conduct consultations leading to written estimates; review project estimates for accuracy; work with Owner and others to expand service offering
Required Skills & Qualifications:



The 800 Craftsmen who represent our Brandare the heart and soul of our turnkey whiteglove home repair maintenance and improvement service.They are skilled and experienced in many trades but their professionalism and attention to detail is what sets them apart from others who work in the industry.

Most of the projects completed are for Repeat and Referral Customersfolks truly appreciate our high level of service and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven winning TEAM please apply to the position(s) available by selecting Show Me All Jobs above.


Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directlyto the franchise owner and all hiring decisions will be made by the management of that franchise. All inquiries about employment atthis franchise should be made directly to the franchise owner and not to Ace Handyman Services Corporate.


Required Experience:

Manager

Employment Type

Full-Time

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.