Director Childrens Program Services
Director Childrens Program Services
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Job Description
Job Description
Title: Director Childrens Program Services
Department/Division(s): CBC Health Home
Reports To: Senior Director Health Home
Purpose: Under the supervision of the Senior Director Health Home and under the guidance of CBCs Childrens Committee the Director of Childrens Program Services will support the programmatic implementation innovations and operations of CBCs Health Home Serving Children (HHSC) to promote care coordination services for qualifying young Medicaid beneficiaries and their families and IPA initiatives. The Director will also be responsible for engaging and supporting the CBC IPA Network to tailor New Yorks Health Home model for children to comprehensively offer strategies toward the development and implementation of diverse clinical programs including but not limited to Pathway Home for Children a childrens Project ECHO Quality Improvement Initiatives focused on Child & Adolescent HEDIS Measures.
Minimum Education and Experience Requirements:
- A graduate degree in Social Work Psychology Public Administration Nursing Public Health Public Policy Business or a related field.
Essential Duties and Responsibilities
- Coordinates the CBC Health Home network and services for children adolescents and families to ensure high quality care coordination services for qualifying young Medicaid beneficiaries.
- Serves as CBC Childrens Committee Chair to augment strategic initiatives to improve childrens system of care.
- Ensures active collaboration to meet stakeholder needs including DOH OMH OASAS OPWDD and OCFS.
- Ensures that internal and external regulatory agency standards and requirements are met including the ongoing updating and maintenance of all HHSC Policies & Procedures.
- Supports development of marketing material for HHSC and other CBC childrens offerings.
- In partnership with CBCs Quality Management department identify develop and implement quality improvement (QI)projects and use data/ outcomes to inform learning need of the care management community.
- Strengthens intraHealth Home collaboration through participation in the NYS HH Coalition and HH MCO Workgroup.
- Promotes and leads internetwork collaboration through Quality Assurance activities such as case record reviews incident reporting review and participation in linkage meetings with HH network member agencies.
- Recommends and coordinates health information technology requirements for program services and ensure the HHSC agencies meet program standards.
- Collects analyzes and reports data as required and specifically regarding HEDIS metrics.
- Seeks out providers who would enrich the HHSC CMA Network and CBC IPA network and coordinate the completion of all required onboarding documents and contracts in partnership with SVP Managed Care & Network Management.
- Supports onboarding activities with new childrens network providers and CMAs including participation in technical support calls and linkage to other CBC departments.
- Develops coordinates and disseminates programmatic communications within the HHSC network.
- Oversees all HHSC referrals from the community MCOs and other stakeholders including CYES and CSPOA.
- Identifies and actively resolves issues within the network and with other Lead Health Homes.
- Recommends and participates in reporting and billing processes on behalf of the network.
- Collaborates with the CBC Training Institute to identify develop and present trainings specific to the childrens network.
- Performs other related duties as assigned.
Experience:
- Knowledge of Severe Mental Illness/Severe Emotional Disturbances Complex Trauma Designation Substance Use Disorders mental health legislation and regulations and chronic health conditions.
- A minimum of 5 years related experience of working in children/adolescent and family services. Extensive program implementation and evaluation experience.
- Preference will be given to candidates with firsthand experience of designing systems for high needs childrens populations including Medically Fragile Children with complex health issues children in foster care children with Serious Emotional Disturbance (SED) Transition Aged Youth (TAY) young people and families experiencing homelessness children enrolled in HCBS Waiver programs other case management programs and Medicaid beneficiaries.
- Refined knowledge of techniques for identifying and preventing crises including crisis management techniques.
- Ability to lead programmatic meetings such as Project ECHO Childrens IPA Committee Childrens Quality Management Team.
- Advanced knowledge of Microsoft office applications including PowerPoint Excel Tableau.
- Ability to independently manage multiple projects resources i.e. money materials time and people.
- Ability to work with all stakeholders: members network families and government staff in a caring and respectful manner and with due understanding of and consideration for clinical and cultural differences.
- Superior communication and reportwriting skills
Additional Details:
- Job Type: Fulltime
- FLSA Code: Exempt
- Salary Scale: $85000 $95000
- Benefits: Comprehensive
- Work Location: Hybrid remote in New York NY 10006
Additional Information DEI Statement
CBCs enterprisewide commitment is to foster a more diverse equitable and inclusive workplace. We are focused on developing engaging and retaining a diverse workforce and leadership team because the more our workforce reflects the diversity of our participants the better and more authentically we serve them and improve enterprise operations.
Our core values of integrity respect maximizing the individual potential maintaining a supportive work environment and being data informed allow us to provide effective timely equitable and peoplecentered services which is the key to positive health outcomes for those we serve.
This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Other duties responsibilities and activities may change or be assigned at any time with or without notice.
Required Experience:
Director
Employment Type
Full-Time
