MT- AR Voice
MT- AR Voice
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Job Description
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises including the Fortune Global 500 with our deep business and industry knowledge digital operations services and expertise in data technology and AI.
Inviting applications for the role of Management Trainee Accounts Receivable!
In this role the position is responsible but not limited to assisting collections manager in supervising and monitoring functions relative to Accounts Receivable (invoice collections and deduction resolution) to includes reconciliations of accounts resolution of deductions reporting analytics communication with client and meeting the needs of the client.
Responsibilities
Trains and supervises staff on invoice collections/deduction resolution.
Assigned to manage collection account or accounts.
Communicates internally and with the client on any issues related to the Receivables
Prepares reviews and analyzes reports and provides root cause analysis detailing the aging of the accounts receivable as needed.
Daily E360 Huddle updates and bimonthly 1:1 session with the team.
Handles all internal and external escalations.
Preparing and reviewing monthly bonuses with analyst.
Prepares yearly analyst performance reviews.
Reviews the performance and efficiency of each analyst and conducts routine oneonones/evaluations.
Conducts routine huddles with the team.
Partake in Client conference calls
Identify areas of Business Impact preparation of documentation.
Qualifications we seek in you!
Minimum Qualifications / Skills
High School diploma required
Relevant work experience
Good analytical and problemsolving skills
Ability to learn ERP systems with preferable knowledge of SAP
Ability to communicate verbally and through emails with businesses.
Excellent MS Office skills including MS Excel
Previous experience of working on continuous process improvements.
Preferred Qualifications/ Skills
Ability to lead and train staff
Knowledge of Accounts Receivable Collections and Deductions
Good/Excellent Computer Skills
Ability to work with all Microsoft Office programs especially MS Word Excel Power Point and Access
Excellent Written and Verbal Communication Skills
Excellent Customer Service Skills
Good analytical skills
Ability to multitask
High level of professionalism
Green belt trained and tested
Knowledge and experience in SAP
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation. For more information visit www.genpact . Follow us on Twitter Facebook LinkedIn and YouTube.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Employment Type
Full-Time
