Fire District Dispatcher lateral
Fire District Dispatcher lateral
Posted on :
06-04-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 91810 - 123034
Vacancy
1 Vacancy
Posted on :
06-04-2025
Job Description
The Position
- Bargaining Unit: IAFF Local 1230
Shift: 24hour Kelly schedule
Location: Pleasant Hill CA
Hybrid/Remote: No***This is a continuous recruitment***
Recruitment can close at any time
Qualified candidates are encouraged to apply immediately
The Communications Division operates the 911 system for nearly all fire emergency and medical calls Countywide and manages the dispatch of first responders to 141000 fire and EMS incidents annually.
Why join the Contra Costa County Communications Division
TheFire District Dispatcheris responsible forproviding general information to the public andscreening calls using established Emergency Medical Dispatch (EMD) protocolsand dispatching fire apparatus staff to emergency situations.
The District is an allhazards organization providing fire suppression First Responder Advanced Life Support (ALS) emergency medical services as well as 911 emergency ambulance transport services for over twothirds of the county technical rescue marine firefighting and water rescue.
Ranking among the larger California fire agencies the Contra Costa County Fire Protection District is a wellequipped fullservice fire agency.
We are looking for someone who is:- Able to multitask and triage incoming calls and radio communications.
- A strong communicator with excellent interpersonal skills who knows how to talk to people elicit pertinent information and remain calm in stressful situations.
- Committed to careerlong learning and has the ability to receive constructive feedback and apply it in your future work.
- Adaptable to learning new technology and has excellent computer skills.
- Flexible highly motivated mature and willing to work 24hour shifts weekends and holidays.
- A team player who understands and embraces TEAMWORK!
- Receiving routine and emergency calls for Fire and Medical services.
- Processing calls using Medical Protocol Dispatch Systems (MPDS).
- Providing prearrival instructions to callers (i.e. CPR childbirth choking).
- Transmitting messages by operating telecommunications and computer equipment.
- Maintaining an accurate record of the location and current status of emergency response field units.
- Maintaining radio contact with field units and enforcing proper channel control with discipline and courtesy.
- Selecting emergency response field units in accordance with established user agency policies and procedures.
- Youll be a part of an AMAZING team of dispatchers that take pride in their work.
- The 24hour work schedule allows for more time with your family.
- We are a team of the best of the best dispatchers in Northern California.
- Youll have the opportunity to respond to the field as a part of our Incident Dispatch Team.
- New communications center facilitycoming soon
- Getting acclimated to the 24hour Kelly schedule.
- Adjusting to a new or different way of dispatching fire and medical units.
- Learning a new CAD system EMD protocols and new geographical area.
- Decision Making: Choosing optimal courses of action in a timely manner
- Innovative Problem Solving: Identifying and analyzing problems in order to propose new ways to do business
- Professional & Technical Expertise: Applying technical subject matter to the job
- Adaptability: Responding positively to change and modifying behavior as the situation requires
- Attention to Detail: Focusing on the details of work content work steps and final work products
- Handling Stress: Maintaining emotional stability and selfcontrol under pressure challenge or adversity
- Professional Integrity & Ethics: Displaying honesty adherence to principles and personal accountability
- SelfManagement: Showing personal organization selfdiscipline and dependability
- Informing: Proactively obtaining and sharing information
- Listening: Fully comprehending spoken communication
- Interpersonal Savvy: Considering and responding appropriately to the needs and feelings of others in different situations
- Teamwork: Collaborating with others to achieve shared goals
To read the complete job description please visit the website: is a continuous recruitment process; eligible candidates may remain on the eligible list for twelve months. Minimum Qualifications
License Required:Possession of a valid California Motor Vehicle Operators License. Out of state valid motor vehicle operators license will be accepted during the application process.
Education:Possession of a high school diploma G.E.D. equivalency or high school proficiency certificate.
Certificate: Within three 3 months of employment must possess and maintain the National Academy of Emergency Medical Dispatch certification through the International Academies of Emergency Dispatch.
Experience:Two 2 years of fulltime (or the equivalent of fulltime) experience operating 911 telephones Computer Aided Dispatch (CAD) and radio communications equipment while dispatching public safety emergency services.
Performance Requirement:Ability to type at a speed of not less than 40words per minute ata PC terminal.
Other Requirement:Must pass a thorough background investigation and medical screening prior to employment.
Desirable:- Certification as an Emergency Medical Dispatcher (EMD)
Selection Process
- Application Filing:All applicants must apply online at and submit the information as indicated on the job announcement by the final filing date. Completion of a Supplemental Questionnaire is required. In addition candidates must attach a typing certificate documenting that they possess the ability to type at a speed of not less than 40 words per minute at a PC terminal. Locations for typing tests can be found here.
- Application Evaluation:Depending on the number of applications received an Application Evaluation Board may be convened to evaluate and select the bestqualified candidates for invitation to the next phase of the examination.
- Training and Experience Evaluation: A Training and Experience Evaluation may be used to rank candidates on the eligible list. This will be included in the supplemental questionnaire as a part of the application. (Weighted 100
For applications received between 3/7/25 4/6/25
Training and Experience Evaluation: 4/14/25
For applications received between 4/7/25 5/4/25
Training and Experience Evaluation: 5/12/25
For applications received between 5/5/25 6/1/25
Training and Experience Evaluation: 6/9/25
For applications received between 6/2/25 6/29/25
Training and Experience Evaluation: 7/7/25
The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.
For recruitmentspecific questions please contact Elizabeth Loud at For any technical issues please contact the GovernmentJobs applicant support team for assistance at.CONVICTION HISTORYAfter you receive a conditional job offer you will be fingerprinted and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists you will be asked to present any evidence of rehabilitation that may mitigate the conflict except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer the Human Resources department will contact you to schedule a fingerprinting appointment.DISASTER SERVICE WORKERAll Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Workerrelated training as assigned and to return to work as ordered in the event of an emergency.EQUAL EMPLOYMENT OPPORTUNITYIt is the policy of Contra Costa County to consider all applicants for employment without regard to race color religion sex national origin ethnicity age disability sexual orientation gender gender identity gender expression marital status ancestry medical condition genetic information military or veteran status or other protected category under the law.- Application Filing:All applicants must apply online at and submit the information as indicated on the job announcement by the final filing date. Completion of a Supplemental Questionnaire is required. In addition candidates must attach a typing certificate documenting that they possess the ability to type at a speed of not less than 40 words per minute at a PC terminal. Locations for typing tests can be found here.
Employment Type
Full-Time
Key Skills
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