Allied is looking for a User Experience Partner (Property Administrator) to join our team in Montreal.
At Allied everything starts with purpose. In the role of User Experience Partner you will assist in cultivating an engaging user experience for our tenants. This in turn allows Allied to bring to life our mission to provide knowledgebased organizations with urban environments that foster creativity and connectivity.
Who are you
We are building upon our achievements at Allied and the future is exciting. How can we be so sure We have people like youengaged risktakers who consistently deliver their best.
Throughout your career you have stood out for your pursuit of excellence. You are selfmotivated take ownership and lead by example. In doing so you elevate your team and collaborate towards your collective goals.
Above all you are excited by Allieds mission and the contribution we make to cities and communities.
What will you do
Assist in the management of all users dealing with daytoday questions and concerns including billing issues accounts receivable (AR) accounts payable (AP) vendor purchase orders (PO) lease administration user requests service amenities and telecommunications among others.
Maintain track and report on service contracts and fee schedules.
Manage parking processes including parking agreements maintain tracker ensuring compliance and resolving issues.
Provide accurate and timely AR and AP reporting.
Assist with the development of asset plans.
Assist with the coordination of Allieds ESG initiatives
Assist with the daytoday management of properties and coordination of vendor work.
Liaise with Technical Services team members to ensure user concerns are addressed in a timely manner and service levels are maintained.
Collaborate on user appreciation ideas and events waste reduction initiatives and tenant survey requirements.
Provide excellent customer service to all users vendors and colleagues.
Build strong relationships with users through regular interactions and Allieds User Engagement Program.
Ensure timely completion of all property related information requests and filing.
Assist during emergencies and keep emergency plans up to date.
Assist Property teams with user focused communications projects and programs.
Embody and support Allieds safety and security program.
Other duties as assigned.
What are we looking for
At least 2 years customer service hospitality or administrative experience.
Previous Yardi experience an asset.
Exceptional customer service skills.
Strong verbal and written communication and people skills including a proven ability to build relationships.
Strong computer skills with excellent knowledge of MS Excel and MS Word.
Strong organization and multitasking skills.
Ability to work under pressure in a fastpaced environment.
Team player attitude.
Bilingual in French and English as you will have to interact with clients in both languages.
Qui sommesnous
Allied Properties REIT est lun des principaux propritaires gestionnaires et promoteurs despaces de travail urbains distinctifs dans les grandes villes canadiennes. Les activits dAllied consistent fournir aux entreprises du savoir des environnements urbains distinctifs pour la crativit et la connectivit.
Nous sommes galement un endroit exceptionnel pour travailler. Allied figure sur la liste 2023 des meilleurs employeurs au Canada dans le cadre de la certification mondiale des meilleurs employeurs de Kincentric qui distingue les organisations qui affichent de solides rsultats en matire dengagement des employs dagilit organisationnelle de leadership engageant et de concentration sur les talents.
Allied sengage embaucher les candidats les plus qualifis tout en recherchant la diversit et lquit au sein de notre organisation. Les comptences et expriences uniques que chaque individu apporte notre entreprise nous amliorent. Par consquent nous encourageons les personnes qualifies postuler quels que soient leurs sexe ethnicit origine orientation sexuelle capacits et milieu socioconomique.
Remarque: Si vous avez besoin de mesures dadaptation pendant le processus de recrutement et de slection veuilleznous en informer. Nous travaillerons avec vous pour vous offrir une exprience de recrutement aussi harmonieuse que possible.
*Lutilisation du masculin dans cette offre demploi a pour seul but dallger le texte. Nous encourageons les candidatures de toutes personnes qualifies sans gard leur genre identit de genre expression de genre ou toute autre caractristique protge.
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