Accounts Receivable Representative
Accounts Receivable Representative
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$ 37500 - 43000
1 Vacancy
Job Description
- Responds to inquiries (written and telephonic) from policyholders and other departments relating to billing statements balances and policyholder account balances
- Receives and verifies the accuracy of documents supporting policy and/or membership cancellation. Processes cancellations to include refunds according to established procedures
- Reviews systemgenerated credits or charges for accuracy preparing action or refund as required
- Utilizes thirdparty software to initiate EFT account transactions
- Creates and distributes required documentation (both system and hardcopy) relating to completed processing actions
- Ability to be at work regularly and on time
- High School Diploma or GED
- At least 2 years of customer service experience in an accounting/bookkeeping function (Associate Degree may be substituted for this requirement)
- Excellent verbal and written communications skills to include a courteous confident demeanor and appropriate use of grammar and vocabulary
- A provable track record of assertiveness dependability trustworthiness strong communication skills
- Demonstrates sound judgment and decisionmaking skills
- Keyboard skills of at least 30 wpm
- Operate 10key calculator by touch
- Ability to learn to utilize AFIs database for data access and entry
- Working knowledge of MS Outlook Excel and Word
- Ability to accomplish work according to established priorities and procedures
- Successful completion within 90 days of standardized training in Principles of Insurance Dwelling Coverages Homeowner Coverages and Personal Auto Coverages*
Benefits
- Full benefits package including health dental vision life & disability insurance including an employee assistance program (EAP)
- 401(k) including employer match & safe harbor contributions
- Generous paid time off policy medical leave volunteer time off and 9 paid holidays
- We support employee training and professional development opportunities with a tuition reimbursement program and continuing education and recertification opportunities
- Volunteering and community engagement opportunities
Who are we and what were about
Since 1887 Armed Forces Insurance (AFI) has existed with a single unwavering purpose: To protect the people who protect our nation. For more than 135 years weve provided home insurance renter insurance and auto insurance and much more to our members. We proudly serve active retired and former military personnel their families and civilian Department of Defense employees.
AFI is a family friendly organization offering competitive compensation an outstanding work environment and great benefits. AFI is headquartered in Leavenworth Kansas approximately 20 minutes from the Legends.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
